UK Sales Assistant (Chain 3)Application Deadline: 30 October 2025
Department: UK Retail
Employment Type: Fixed Term - Part Time
Location: Richmond-upon-Thames (RIC)
Compensation: £10.95 - £12.21 / hour
DescriptionAre you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.Key Responsibilities
Team Collaboration:

- Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.

- Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.

- Share knowledge and skills to support and train both new and existing team members.



Operational Excellence:

- Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.

- Accurately process transactions, handling various payment methods with efficiency.

- Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.

- Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.

- Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.



Customer Engagement:

- Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.

- Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.

- Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.



Sales & Performance:

- Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.

- Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.


We would love to meet someone who is
- Committed to delivering outstanding customer service.

- Passionate about retail and eager to share that enthusiasm.

- Excellent communicators with a friendly and approachable demeanour.

- Energetic, driven, and determined to complete tasks effectively.

- Team players who are reliable and trustworthy. 


What's in it for you?
- Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary 

- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance 

- 28 days annual leave, including Bank Holidays 

- Access to Employee Assistance Programme, and a Colleague Hardship Scheme 

- Generous Colleague Referral Incentive 

- Auto-enrolment Pension scheme 

- A stable, successful and supported environment 

- Length of service awards 



You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!