Responsibilities

Plan, implement and manage overall hotel daily operations
Conduct hotel budgeting and financial planning
Plan and organize hotel activities to drive sales
Manage and monitor hotel expenses
Manage and track hotel inventory
Track KPIs and produce reports
Involved in the process of hiring and onboarding new hotel staff
Evaluate staff performance
Ensure safety and adherence to rules and regulations
Prepare and manage schedules and shifts
Plan and implement marketing campaigns with marketing teams to promote the hotel’s services and amenities.
Build and maintain strong relationships with guests and customers
Resolving issues regarding hotel services, amenities, and policies.
Monitor employee performance and conduct regular evaluations to improve customer service.
Monitor payments and ensure proper records of budgets, funding, revenue, and expenses are kept.
Evaluating hotel performance and ensuring compliance with health and safety rules.
Partaking in financial activities, including establishing room rates, setting budgets sales targets, and assigning funds to departments.
Supervise maintenance, supplies, renovations and furnishings in the hotel
Ensure security systems are effective
Carry out inspections of property and services from time to time
Ensure compliance with health and safety and other statutory regulations.

Qualifications

Interested candidates should possess a Bachelor's Degree or HND with 5-7 years of experience.
Candidate must understand the use of software applications in Hotel.
Candidates should reside within Agege, Ogba, Ikeja, Ojodu, Ojota, Iyana Ipaja axis