The Job

Improve profit and attain sales target of the supermarket
Deal with all complaints, queries, and other related customer service issues
Strong supervision of the stores for improved customer service experience.
Recruit and interview new staff for the supermarket
Organize training, orientation, and supervise all floor supervisors
Oversee receiving orders and stock control
Assign and schedule tasks for specific employees and also follow up on the results they generate
Complete all the operational requirements of the store
Appraise, monitor, and plan tasks to be given to individual staff members
Discipline, counsel, and coach staffs to maintain positive result generation.
Recognize future and present requirements by customers
Establish good rapport with existing and potential customers
Collaborate with other members of staff that have good understanding about service requirements
Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise
Study trends, authorize clearance sales and also determine all required sales promotions
Review merchandising by formulating pricing policies
Identify profitability ratio by studying financial statements and operating statements
Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.

Qualifications

OND / HND / BA / B.Sc in Business or Retail Management, Operation Management or any related course.

Experience:

3 - 5 years related experience working in a Supermarket.

The Person:

Foundation Degree in Retail Management, or Diploma in Retail Business field.
Possess excellent verbal and written communication skills
Ability to relate cordially with clients
Possess management proficiency
Ability to plan and execute strategic sales processes
Ability to deliver result copiously
Ability to manage other staff members
Possess excellent specific market knowledge
Possess IT and accounting proficiency
Ability to work under pressure
Ability to lead a team
Ability to multitask.