JOB DESCRIPTION
• Overseeing personnel, including receptionists, kitchen staff, and office employees. • Monitoring employee performance and conducting regular evaluations to help improve customer service. • Collecting payments and maintaining records of budgets, funds, and expenses. • Welcoming and registering guests once they arrive. • Resolving issues regarding hotel services, amenities, and policies. • Organizing activities and assigning responsibilities to employees to ensure productivity. • Creating and applying a marketing strategy to promote the hotel’s services and amenities. • Coordinating with external parties, including suppliers, travel agencies, and conference planners. • Evaluating hotel performance and ensuring compliance with health and safety rules. • Participating in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
Skills and Qualifications
• Bachelor’s degree or HND • A minimum of 3 years experience • Strong understanding of hotel management best practices and data entry software. • Outstanding interpersonal communication and customer service skills. • Exceptional leadership abilities with great attention to detail.
Location: Adenta - Accra

All C.V.s should be sent via:
indicating the position as the subject of the e-mail
Closing Date: 30 July, 2025