Job purpose

To perform real-time monitoring of the Automatic Fare Collection (AFC) system, to ensure adherence to the system and to take immediate remedial action in the event of a system malfunction or a threat to the revenue collection equipment functionality, to instruct station staff and drivers on required actions to take in the event of a malfunction on board or in the station and to mitigate the impact of unusual occurrences regarding the fare collection system while bus services are in progress 

Appointment requirements

Grade 12
At least two years’ experience in an Intelligent Transport System (ITS) and automated fare collection environment
Experience in a public transport operations environment will be an added advantage
A valid driving licence
Computer literacy 

Personal attributes and/or competencies

Ability to make critical decisions in a real time environment; integrity; analytical thinking skills; intelligence; patience; innovative thinking skills; energy; willingness to accept responsibility; ability to pay attention to detail; communication skills; organisational skills; budget management skills; leadership skills; technical skills; advanced linguistic proficiency

Primary functions

Oversee the Intelligent Transport System (ITS) maintenance and repairs and communicate with users and stakeholders of the Automated Fare Collection (AFC) system
Monitor and test the AFC system infrastructure performance
Conduct stakeholder management
Perform continuous real-time online monitoring and give instructions regarding the functionality of the AFC system
Report on the functionality of the AFC system