Roles & Responsibilities:

Interview stakeholders to understand their needs and goals.
Document and prioritize requirements.
Identify and assess risks.
Develop system specifications and prototypes.
Work with developers to implement solutions.
Test and debug systems.
Continuously optimize customer facing systems for ease of business and exceptional customer experience.
Continuously optimize internal business systems for optimum efficiency and agility.
Train and support users for optimum system utilization and productivity.
Assist in project planning, scheduling, and resource allocation.
Track project progress and report on milestones and deliverables.
Manage project risks and issues and propose mitigation strategies.

Minimum Requirements:

Bachelor's degree in IT, Information Systems, Computer Science, or any related field required.
Related certifications such as Certified Business Analysis Professional (CBAP®) will be an added advantage.
A certification in Project Management e.g., PRINCE2, PMP, Agile certifications etc., will be an added advantage.
3+ years experience with Microsoft Power Apps and/or other low code platforms would be an added advantage.
3+ years experience implementing an ERP or other enterprise-wide applications would be an added advantage.