Job Summary

The jobholder shall be responsible for day-to-day installation, configuration and maintenance of ICT systems software to support the normal business operations of the Authority.

Duties and responsibilities


Configure servers as per user requirements.
Installs, configures and maintains software.
Implement relevant software updates and patches and service packs on servers to ensure they are up to date.
Monitor system performance and address potential issues to ensure services are available.
Deploy application software releases as per deployment instructions.
Maintain documentation for server parameters and system settings.
Reviews documented processes and procedures including server inventory.
Provides technical assistance and subject matter expertise to Authority applications developers and testers.
Coordinate, monitor and tune to ensure availability of database system resources.
Implement database interventions to resolve issues where applications cannot be used.
Monitor and optimize performance of the database.
Build new databases as per approved business requirements.
Test, problem resolve and implement relevant software upgrades, patches and new installations.


Person specifications

For appointment to this job, the candidate must have:


A Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science / Business Administration / Management Course or any other related course from a recognized institution
Membership of ISACA professional body or any other relevant technical professionally recognized body.
Certification in Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Engineer.
Minimum of 3 years work experience in a similar role.