Develop a usage and adoption strategy for POS, E Commerce, QR code among others.
Drive channel utilization and profitability.
Promote and present digital payment solutions and other banking products to merchants as per their business needs.
Performance management for the merchant acquiring team.
Maintain merchants’ relationships to ensure continuous growth and sales targets are achieved.
Create a sales schedule and Targets for the Acquiring team, follow up and provide regular updates.
Build and manage the relationships of key Merchant accounts.
Prepare reports as required regarding business development including market comparison analysis, business opportunities, recommendations, etc.
Daily tracking of the sales team’s performance with immediate actions as required
Undertake office administrative duties as required in conjunction with operations and cross-functional teams.
Ensure that cross-selling of other banking products such as loans, cards, deposit accounts, etc.
Gather and share market/competitor intelligence and inform Channel Head about any gaps in product offering compared to peers.
Ensure flaws are avoided and errors are rectified in very good time.
Implement and drive proactive risk management checks and controls.
Work hand in hand with the Marketing team to draw promotional campaigns for the channel.