Job Purpose


Identify system requirements, install updates and monitor system performance so as to ensure that AFC ICT requirements are efficient.


Responsibilities


Establish system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing system infrastructure.
Establish system requirements by planning and executing the selection, installation, configuration, and testing of PC and server software and operating system.
Maintain system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor.
Secure system by developing system access controls, monitoring and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.
Prepare and train users by designing and conducting training programs; providing references and support.
Upgrade system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.


Qualifications and Experience


Bachelor’s degree in Computer Science, information technology or equivalent.
At least three (3) years’ relevant experience in busy IT department in a similar role
Additional professional qualification in ICT is an added advantage eg CCNA, mobile applications, data analyst, information security etc.


Other skills


Analytical skills
Oral and written Communications skills
Team working skills;
attention to detaitails