What You'll Bring:

Reporting to the Senior Director, Marketing Technology & Data, this person will work with a variety of business partners across the enterprise to support platform adoption, development and utilization, set user access and security privileges, manage data flows and communicate change.


Assist with user queries, trouble shooting and provide support in responding to any system alerts.
Coaching the Marketing and Sales teams through solution capabilities and utilization of technology in line with the strategy and roadmap.
Help the Martech team to drive improvements to processes, people, and platforms to continually automate and optimize the marketing technology stack and drive enterprise impact from marketing technology investments.
Help develop training documentation and opportunities for existing and new platforms within the marketing technology stack.
Collaborate with the MarTech team and business partners to evaluate, assess, and introduce capabilities and platform enhancements to the marketing technology roadmap.


Impact You'll Make:

Requirements


Firsthand experience working with Software-as-a-Service marketing technology platforms, i.e. Salesforce, Eloqua, Adobe Experience Platform, Qualtrics, Medallia to provide support across the marketing technology stack.
Experience working in a matrixed global organization supporting business stakeholders with systems and processes.
Experience in developing communication plans for Training/Knowledge, to share with the wider Marketing teams and users of the Martech estate, providing a frictionless experience with technology and supporting users to be self-sufficient where needed.
Excellent analytical and problem-solving skills, using them to resolve system related incidents and expert Excel skills.
Sincere interest in marketing technology and deepening that expertise through working with Salesforce and other marketing technology platforms.