Qualifications, Experience, and Competencies

A BSc/ BA / HND or OND in Business Administration, International Relations, Social Sciences, or any related discipline with a minimum of Second-Class Lower (2:2)
Entry-level role or National Youth Service Corp Member
Must have an interest in doing all kinds of Countries' Visa applications across different regions of the world.
Any additional certification related to law, travel, and visa immigration consultancy will be considered as an advantage.
Marketing ability would be an advantage.
Proven experience in client Relations or Relationship Management.
Background in customer service; industry knowledge is an advantage.
Proficiency in MS Office and knowledge of operating standard office equipment.
A customer-oriented attitude.
Willingness and Readiness to learn.
Excellent communication, negotiation, and management skills.
Problem-solving attitude.

 
Duties and Responsibilities

Visa and Travel Documentation Services administrative support.
Proactively update and manage client database for the company.
Conduct regular client feedback surveys to ensure clients are satisfied with the Organization’s products and services.
Schedule regular meetings with clients to maintain a cordial and professional working relationship.
Visa Processing and Travel Documentation handling.
Vet and Approve all Client’s Travel Documents.
Ensure that all Organizations' Policies are followed in both written and verbal relations with Clients.
Ensure that all Communication with Clients is treated with the utmost confidentiality.
Assist Clients in filling out online application forms.
Ability to manage client Inquiries and emails.
General Office Admin and operations support.

Qualified Candidates should send their CVs to hr.admin@filiimagna.com  - The email subject should read – “Visa Processing Officer Application.’
 
NB: Only successful candidates will be contacted to proceed to the next stage.
The role requires – an immediate start – The applicant must be available to start immediately and must reside around Lekki-Ajah or its environs.