Why Your Role Matters
The Senior Director of Facilities Management provides strategic and operational leadership across all Greater Austin YMCA centers and properties. This role bridges organizational strategy and site-level execution, overseeing facility operations, maintenance, safety, and improvements to ensure every YMCA environment is safe, welcoming, and sustainable. In partnership with the Chief Financial and Administrative Officer (CFAO) and senior leadership, the Senior Director drives long-term planning, directs multi-site facility teams, and manages projects that enhance member experience and operational efficiency. This leader fosters a culture of accountability, collaboration, and continuous improvement, aligning facility excellence with the mission and strategic goals of the Greater Austin YMCA.
The starting salary is $95,000, commensurate with your experience and skills.
How You Will Make an Impact
People Leadership & Performance Achievement
- Lead, coach, and develop Technicians, team members, and key maintenance leaders, cultivating a culture of accountability, safety, and service excellence.
- Foster a culture that reflects the Y’s values, modeling inclusive leadership, collaboration, and respect across all teams and partnerships.
- Implement a goal-based leadership approach to ensure department goals align with organizational objectives.
- Conduct regular performance check-ins and annual evaluations focused on results, growth, and engagement.
- Attract and retain top talent while developing future leaders within the facilities and maintenance team.
Leadership & Strategic Alignment
- Collaborate with the CFAO and senior leaders to support the execution of a long-term facilities vision that ensures exceptional, consistent, and sustainable spaces across all centers.
- Manage a matrixed structure of facility and maintenance operations, ensuring alignment with association-wide strategies and standards.
- Lead the Facilities Impact Team to promote consistency in standards, communication, and performance expectations.
- Partner with internal stakeholders, including Operations, Risk, Marketing, and Finance, to uphold facility standards that promote brand consistency, operational efficiency, and a high-quality member experience.
- Coordinate with the CFAO and Facility & Growth Committee on property maintenance, improvement priorities and market growth opportunities.
- Lead the implementation of sustainable practices that reduce operational costs and environmental impact.
Operational Excellence & Maintenance Leadership
- Ensure all facilities, equipment, and grounds are maintained to the highest standards of safety, functionality, and appearance.
- Oversee the execution and performance of association-wide contracts (e.g., janitorial, HVAC, lawn care, aquatics equipment).
- Ensure timely and efficient response to maintenance requests and emergencies through the online ticketing system.
- Monitor and report on maintenance performance metrics, identifying trends and areas for operational improvement.
- Maintain compliance with OSHA, ADA, and other regulatory requirements, partnering with the Risk team to manage audits, inspections, and corrective actions.
- Maintain facility emergency plans in coordination with Risk and ensure alignment with the organization’s emergency preparedness procedures.
- Complete other duties as assigned.
What You Bring to the Y
- Bachelor’s degree in Facilities Management, Engineering, Construction Management, or a related field (or equivalent experience).
- Minimum 8–10 years of progressively responsible experience in facilities management, including leadership of multiple sites and capital projects. YMCA or nonprofit experience preferred.
- Strong knowledge of facility systems (HVAC, electrical, plumbing, aquatics), preventative maintenance programs, and asset management software.
- Proven ability to lead teams, manage large-scale projects, and foster cross-functional collaboration.
- Experience managing multimillion-dollar budgets, negotiating vendor contracts, and overseeing projects from design to completion.
- Understanding of OSHA regulations, building codes, and risk management best practices.
- Professional certifications such as CFM, FMP, BOC (HVAC, electrical, or mechanical), CEM, or OSHA 30-Hour are preferred.
- Collaborate: Build partnerships and work collaboratively with others to meet shared objectives
- Communicate Effectively: Clearly convey ideas, instructions, and information in both verbal and written forms, adjusting messaging to suit different audiences and ensuring understanding.
- Fosters Belonging: Recognize the value that different perspectives and cultures bring to an organization.
- Develop Talent: Develop people to meet both their career goals and the organization's goals
- Build Effective & Inclusive Teams: Build strong identity teams that apply their diverse skills and perspectives to achieve common goals.
- Ensure Accountability: Hold yourself and others accountable to meet commitments.
- Drive Results: Consistently achieving results, even under challenging circumstances.
- Plan & Align: Planning and prioritizing work to meet commitments aligned with
- organizational goals.
- Critical Thinking & Analysis: Assess complex situations, identify patterns, anticipate challenges, and apply logical thinking to develop and implement effective solutions.
- Cultivate Innovation: Creating new and better ways for the organization to be successful.
- Financial acumen: Interpreting and applying understanding of key financial indicators to make better business decisions.
Work Environment
- Hybrid role with frequent travel to YMCA centers and project sites across the Greater Austin area.
- Requires occasional evening or weekend work for emergencies, major projects, or events.
Physical Requirements:
In the position of maintenance technician, the employee will regularly engage in sitting, standing, walking, working outdoors in hot temperatures, bending, communicating verbally, and lifting up to 50 lbs. Additionally, you may be required to move items such as equipment, furniture, and/or materials. Reasonable accommodations will be provided to ensure that individuals with diverse abilities can perform essential functions effectively.
