Job Purpose.
Responsible for overseeing the sale of products or services from beginning to end. Shall be the direct point of contact with a customer and in charge of ensuring a customer’s needs and expectations are met.
Primary Responsibilities

Maintaining relationships with existing clients by providing support, information, and guidance; researching and recommending new opportunities
Drive and manage growth of designated sales channel by undertaking a continuous customer relationship management and pitching for new business.
Follow up on customer payments as per agreed terms and work closely with Finance department to ensure that all customers possess good credit history.     
Present, promote and sell products/services for existing and prospective customers.
Responding to all requests for quotation and following up on the same to ascertain quote status.
Continuously engage customers on statement of account status and processing customer orders on time and accurately.
Establish, develop and maintain positive business and customer relationships
Continuously undertake aggressive Sales to achieve set and agreed targets.
Coordinate sales effort with team members and other departments
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, monthly and annual Sales analyses.
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
Handle customer queries and serve them till goods are received including after sales services.
Researching Target market and going for new business opportunities.
Plan and attend all sales meeting as scheduled with clients and close on such sales that are within jurisdiction.
Reaching out to existing and old customers to restore company image and bring back lost business.
Keeping the track on LPO deadlines and coordinating internally to ensure goods are dispatched on or before committed time lines.
Receives, addresses and escalates where necessary any customer
complaints that would arise in a timely manner.
Tracking client’s dispatch list and keeping a follow up on the deliveries, while continuously keeping customer informed about the same.

Self-Management

Support encourage and develop team and take ownership for team cohesion
Proactively contribute to creating a good team atmosphere
Makes useful links to arrive at insightful plans and solutions
Embraces personal challenge.
Confident, rounded thinking
Is resilient, optimistic and open to change
Has an Adult: Adult, collaborative approach to others
A self-starter, motivated and able to positively motivate others
Focused and target driven with a positive, can-do attitude.

Academic Qualifications/Expirience

Bachelor’s Degree or Diploma in Sales and Marketing.
Certificate of Good Conduct .
Customer Service Training will be an added advantage
Good communication and interpersonal skills.
Good negotiation skills
High Customer Orientation
Independent, can work with minimum supervision.
Highly organized, detail oriented, self-motivated and able to meet specific deadlines.