Key Responsibilities:


Create engaging product content (videos, photos, live sessions) for TikTok and other social media platforms
Actively promote products through social media channels to drive online sales
Respond promptly to customer inquiries via TikTok, WhatsApp, Instagram, and Facebook
Process online orders accurately and ensure timely delivery coordination
Provide excellent customer service both online and in-store
Assist walk-in customers with product selection and purchases
Maintain a clean, organized, and visually appealing shop environment
Monitor stock levels and notify management when items need restocking
Stay updated on baby product trends and popular items to better market them online