Focused Customer Engagement Management and Management of Account Plans and ownership of Key Customer Relationships on behalf of SEACOM

Responsible and accountable for building and managing key customer relationships to secure SEACOM’s existing and future sales revenue with specific clients
Gain a thorough understanding of the customers’ environments and associated needs
Responsible for relationship strategy and coordination of SEACOM contacts with the client in alignment with the client relationship strategies
Identify key decision makers at the highest levels of the client organization (owners, board, CXO) and manage the involvement of SEACOM management in dealing with those
Apply Solution Selling Tools (e.g. Account Development Plans, Opportunity Maps etc.) for engagements with Large Enterprise customers to ensure that all key relationships with key decision makers have been properly mapped and properly engaged to support the buying process.
Oversee the delivery of products/services sold to customers in co-ordination with the Service Delivery Team
Engage management team to sponsor and be aligned with the account plans
Engage and support the marketing team in executing targeted marketing activities to generate new leads