103 Central Park West Corporation is seeking an experienced Resident Manager to lead the operations of a 100-unit white glove cooperative located on the Upper West Side of Manhattan. 101 Central Park West is an elegant, full-service pre-war residential building. 

 

Resident Manager  

101 Central Park West has a unionized staff of 26, including 24-hour doormen, porters and two handymen. The Resident Manager (RM) is responsible for management of the staff and all aspects of the operation and maintenance of the building. The candidate must display high levels of integrity and energy, strong interpersonal skills and an unwavering dedication to delivering the highest level of safety, service and quality to residents.

 

Key Responsibilities


- Day to day scheduling and management of staff (Service Employees International Union, Local 32 BJ)

- Organizational management, including hiring new staff, training, supervision and performance management of existing staff and delegation of work as deemed appropriate

- Complete facilities management:

- Monitoring, assessing, and ensuring maintenance of the physical plant, including trouble-shooting

- Ensuring all necessary inspections are done and that permits and certificates are up to date





- Working with the building’s outside engineers and architect to oversee apartment alterations

- Management of complex capital projects and building repair programs

- Communicating effectively with staff, shareholders, the Board and Management

- Implementing and ensuring compliance with the co-op’s policies and procedures

- Managing operating expenses against an annual budget

- Assisting in planning and forecasting for annual and long-term budgeting

- Maintaining proper documentation of activities or incidents at the building

- Effective planning and execution for special events unique to the building’s location including but not limited to the NY Marathon and Thanksgiving Day Parade

- Planning for and handling of emergencies in the event of accidents, security breaches or other incidents



Required Certifications


- Boiler/Burner

- Fire Safety

- Lead Paint Inspection

- Standpipe Systems


 Qualifications


- BA/BS degree or similar certifications in a related field with strong academic credentials is preferred

- At least 5 years of experience in a similar position

- Demonstrated leadership and management skills

- Ability to work well with all levels of staff, residents, the Board and the Managing Agent.

- Experience in budgeting, invoice approval and expense management

- Computer literate with an orientation towards applying relevant technologies to the building

- Strong written and verbal communication skills

- Ability to work flexible hours, including occasional weekend coverage

- Knowledge of relevant Federal, State and Local Safety, Security, and other law/regulations



Additional information

The RM will report to the DEPM Managing Agent, is employed on a salary exempt status and is accountable to the Board of Directors of the Cooperative. The RM will be expected to provide reports at monthly Board meetings and periodic reports to Board committees verbally or in writing.  The RM should be thoroughly familiar with the House Rules, Union Collective Bargaining Agreement and policies of the Cooperative.

 

Compensation

The RM position provides an attractive package of compensation based on experience and education including salary and a performance-based bonus, as well as a full suite of benefits and a two bedroom apartment in the building.

 

References

Provide 3 business references - include contact information.

 

To Apply

Qualified candidates should email letter the DEPM Vice-President/Managing Director, James K. Xanthos, at James.Xanthos@ellimanpm.com. Please include the position name in the subject of your email.