KEY PERFORMANCE INDICATORS

Good planning skills
Good Communication skills
Customer service relations
Ability to meet set timelines
Supervisory skills
Good interpersonal and intrapersonal skills

JOB SPECIFICATION:

Receive and attend to visitors
Promptly and courteously, receive, direct and relay telephone messages to the appropriate recipients
Manage record keeping and the general office layout
Manage and control office general supplies and stationery
Coordinate office equipment purchases, repairs and maintenance
Timeously manage and communicate audit itinerary, flight bookings and other logistical requirements.
Control the process of printing and issuing certificates to clients in conjunction with the IT office
Supervise the office messenger, drivers, and cleaning staff
Manage the diary of the MD and organize management meetings
Assist in making procurement decisions as part of the tender committee
Assist with documentation tasks such as printing, photocopying, scanning and filing
Maintain the front office filing system
Receive documents and other office deliveries and ensure they reach the intended recipients
Maintain an updated contacts database that can be easily accessed
Any other related duties assigned by management

DO YOU POSSESS THE FOLLOWING:

A minimum of a Bachelor’s Degree in Business Management, Business Administration, or a related field from a reputable academic institution
A minimum of 3 years proven working experience in a similar position in a busy office environment with special emphasis on a multicultural working environment.
Experience in planning of logistics.
Good command of English and Swahili languages, Proficiency in French will be an added advantage
Experience in basic bookkeeping and marketing in a customer-facing role.

PERSONAL ATTRIBUTES

Commitment to AfriCert core values
High level of integrity
Excellent administration and organizational skills
Excellent customer service and problem-solving skills
Good communication skills both written and oral
Proficiency in the use of MS Office applications