Job Description

 DUTIES AND RESPONSIBILITIES:


Overseeing all regional operational issues of stores
Set budget guidelines for stores to ensure effective monitoring of turnovers, GP%, and operational expenses in order to maximise net profitability as per set KPIs
Ensuring quality control and optimal compliance with PEDROS Standard Operating Procedures
Assisting franchisees and stores in trouble shooting and areas to focus on to improve ROI
Overseeing store audits, conducting store inspections and highlighting critical issues for action within a specified time period
Conducting profitability assessments and break evens for Franchisees and stores
Ensuring revenue growth
Maintain GP% in region at set benchmarks and to achieve required gross profit margins
Weekly reports on stores compliance, turnover against budget, labour and purchases.
Weekly planner and action plan to be sent every Sunday for approval
Ensuring stores compliance with health and safety and COVID regulations
Overseeing training and upskilling of Management and staff
Conducting processes for implementation and assessment of store revamps
Coordinating start-off of new stores and ensuring optimal operational standards of food quality, service, and cleanliness
Support all marketing and promotion initiatives from the Head Office
Ensuring Franchisee compliance on promo compliance and execution
Monitoring and reporting opposition prices and competitor strategies
Attending to and dealing with all CCMA, Department of Labour related issued
Work within a team and drive the brand forward


REQUIREMENTS: 


Minimum 3 years operations management experience of overseeing minimum 10 stores required
Own reliable vehicle required
GAAP/ Micros experience and knowledge
Management skills
Organizational skills
Problem-solving skills
Verbal Communication skills
Self-motivated


Closing Date: 6 June 2025