We are seeking a young smart female Realtor with experience in Social Media management and Customer support for a full-time role in managing our Social Media and Customer Support towards optimizing our products and services of our Real Estate company. 
RESPONSIBILITIES

Greet guests and provide them with superb customer service
Manage posting and response of our social media pages
Ensure adequate engagement of our audience online
Curate engaging contents to align with business goals 
Answer all client incoming calls, reroute phone calls or take down messages where necessary
Work closely with the accountant to follow up with our clients' and Realtors' comply with their plans
Accept all letters and packages, and distribute them to their appropriate departments
Monitor, organize and forward emails
Maintain records and files
Prepare outgoing mail by drafting correspondence, securing parcels etc
Keep updated records and files
Take up other duties as assigned (travel arrangements, schedules, training etc)
Manage clients' transactions with the company - subscriptions, payment plans, follow-up mails and calls on payment

JOB REQUIREMENTS

Candidate should possess Bachelor Degree or HND in Communications related discipline
Must reside within Abijo GRA to Eleko Lekki-Epe axis and accommodation available
Proven customer support experience and experience as a Social Media Manager
Superb written and verbal communication skills
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
An experience in a Real Estate firm is a plus 

BENEFITS

Opportunities for growth and development 
Salary, Commission and Incentives
  • Customer Care