Job Description


Customer service: Deliver customer service at first point of contact
Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing
Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management
Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. 


Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)