Job Purpose Statement

This technical role involves the analysis, design, development, and management of the bank’s Mobile App and associated web applications, integrating with the Core Banking System, Bank Channels, Partners, and other Third-Party systems. The role aims to deliver business strategy through a stable and customer-friendly user interface.

Key Accountabilities (Duties and Responsibilities)

Systems Development (60%)


Design, develop, and continuously improve the organization’s solutions using Flutter and other front-end web technologies.
Debug and maintain written code.
Report and resolve issues related to front-end development.
Define and organize projects on an ongoing basis.
Utilize cloud technologies and containerize applications for deployment on Azure.
Collaborate with DevOps teams to automate deployment pipelines using CI/CD tools.
Identify and handle technical risks and issues.
Work in a project team alongside other developers.
Provide technical support to stakeholders.
Report on project statuses and developments to senior team members.
Document technical designs, user guides, and operational procedures.


Support and Problem Management (10%)


Track solutions performance metrics to improve stability, scalability, and availability of APIs.
Provide 3rd level support for escalated issues from IT Operations and IT Applications Teams.
Support, maintain, and audit existing service lifecycle artifacts to agreed SLAs.


Process and Policies (10%)


Adhere to internal policies and procedures for the development and management of NCBA Software Platforms and repositories along ITIL and other best practice standards.


Governance (10%)


Adhere to internal policies and procedures for the management of Software Applications along ITIL and other best practices.


Stakeholder Management (10%)


Advise internal customers on technology improvements to ensure realization and maximization of business objectives.


Job Specifications


Bachelor’s degree in computer science, information technology, or related field.
Minimum of 3 years of experience as a front-end developer.
Proficiency in Flutter, Swift, Kotlin, NodeJs, and Java programming languages.
Experience with GIT and other DevOps tools.
Ability to write clean, understandable code.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Understanding of coding and development processes.
Experience working in an agile environment.
Ability to work independently and collaboratively in a fast-paced environment.
Certification and experience with best practice frameworks (e.g., ITIL, PRINCE2).
Understanding of software development lifecycle, integration patterns, and standard methodologies.
Experience in creating technical designs and deployment-related artifacts.
Knowledge of industry-standard formats and protocols (JMS, SOAP, XML/XPath/XQuery, REST, and JSON).
Use of continuous integration tools (e.g., Gitlab CI/Jenkins).
Testing automation experience.