Working hand in hand with the payroll manager in developing, supervise and control implementation of the Payroll products growth strategy and outreach plans in line with the approved budget and timelines
Responsible for the growth of Assets and liabilities in the Payroll Portfolio organization wide, making sure growth and quality targets are achieved
Monitor performance of the Payroll portfolio making sure key risks are mitigated
Drive personal sales activities targeting potential customers (Districts, municipalities, schools, ministries, government departments and entities, etc.)
To conduct visits to existing and potential customers/employers in order to understand customer expectations, complaints and areas of improvement at the branch.
To ensure that all Payroll lending staff have a clear understanding, acceptance and are able to communicate the group loans policies and procedures
Ensure that all Payroll sales executives have a clear knowledge and understanding of the Payroll products and services
Responsible for the performance management of the payroll sales executives through working directly with the Branch Managers/Supervisors to make sure individual performance targets of sales executives are met and remedial steps taken if performance targets are not met.