Duties:

Respond promptly to customer orders and enquiries.
Communicate with customers through various channels.
Acknowledge and resolve customer’s complaints.
Know the company’s products and be able to answer questions.
Process orders, forms, and requests.
Keep records of customers’ interactions, transactions, comments and complaints.
Full product knowledge for satisfactory prompt responses to enquiries and customers’ orders.
Maintain a positive, empathetic and professional attitude toward customers at all times.
Provide feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support. Etc…

Qualification:

minimum of OND.

Experience:

1-3 years.