Formal qualifications


B degree in IT or related relevant qualification (Essential)


Specific licensing or registration


International Software Testing Qualifications Board (ISTQB) certification (Desirable)


Experience

The following experience requirements were found to be relevant to this job:


6 - 8 years’ experience in system testing (essential)
2 - 3 years’ management experience (essential)
Exposure to complex and diverse IT projects using a variety of testing tools and techniques (desired)
Financial services or insurance industry experience (desired)


Duties & Responsibilities

INTERNAL PROCESS


Manage, monitor and control the analysis, design, implementation and execution of test cases, test procedures and test suites.
Manage the testing schedule and monitor, measure, control and report on the test progress including the quality status and the test results. Adapt test plans as required, based on evolving conditions and business requirements.
Analyse the test processes and identify opportunities for test automation to create efficiencies.
Manage the delivery of test automation including planning, engaging with developers and training as and when needed.
Contribute to the development of a best practice integrated testing and quality management approach and strategy.
Ensure the test environment is suitable before test execution and managed during test execution. Manage the documenting and resolution of system defects and raise issues with the development team where necessary.
Facilitate regression testing and coordinate which test cases are suitable for this and and when needed.
Provide relevant stakeholders with regular feedback during the testing process to ensure all parties remain up-to-date.
Manage the delivery of summary reports on test status during test execution and support the project close out.
Review and quality assure deliverables in order to ensure quality standards are upheld.
Manage and coordinate UAT testing deliverables to produce solutions that meet business’ priorities and timeframes.
Represent the UAT testing team in management, business and inter-team meetings, such as Change Advisory Board (CAB).


CLIENT


Provide authoritative expertise and advice to clients and stakeholders.
Build and maintain collaborative, professional relationships with clients and stakeholders.
Deliver on service level agreements made with clients and stakeholders in order to ensure that expectations are managed.
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.


PEOPLE


Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
Assist with recruiting suitably qualified talent in line with Employment Equity principles and company values.
Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
Effectively manage performance within the team in order to ensure business objectives are achieved.
Encourage innovation, change agility and collaboration within the team.


FINANCE


Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
Identify solutions to enhance cost effectiveness and increase operational efficiency.
Implement and provide input into governance processes, systems and legislation within area of specialization.
Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes.
Provide input into the risk identification processes development and communicate recommendations in the appropriate forum.