Job Description

Preparing the Customer Service Guidelines.
Solving all product or service-related issues of the customers.
Keeping a proper record of the customers.
Maintaining and updating the information of the customers regularly.
Providing the best possible solution to the queries of the customers.

Requirements

Candidates should possess an SSCE certificate.
Proven customer support experience
1 - 2 years work experience.
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt / respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively.
Previous experience working in a confectionery company is an added advantage.
Must be ready to work on Saturdays

Salary

N30,000 - N35,000 / Month.