JOB PURPOSE

The Senior Officer – Treasury will ensure that all Treasury related transactions are captured, confirmed and settled accurately within the required time period with minimum risk and cost to the Bank, thereby providing a high Standard of Professionalism and Customer Service.

KEY RESPONSIBILTIES 


Excellent Customer Service
Preventing Losses by adhering to current procedures and implementing new effective procedures
Self-Development
Business acumen-Monitoring Costs within the Section


MAIN ACTIVITIES

Excellent Customer Service


Adhering to telephone etiquette
Following up on queries and adhering to laid down procedures in this respect
Attending to queries within 48 hours
Ensuring that work is processed timely and accurately
Adhering to Customer requests
Educating Customers in respect of products and services offered by Treasury Operations as and when required
Taking ownership of complex, unresolved queries ensuring prompt resolution
Ensuring that high standard of communication with the frontiers is maintained
Liaison with various division within the Bank


Preventing Losses by adhering to current procedures and implementing new effective procedures


Ensuring accurate processing of all transactions
Ensuring that all payments are processed on correct dates (Trade date and Value Date)
Ensuring that all due diligent checks have been conducted with regards to compliance
Ensuring that subordinate staff is continually updated on new types of transactions and fan outs
Ensuring new customer beneficiary profiles are checked and released correctly
Ensuring all entries to suspense accounts are reconciled and passed timely and accurately
Minimizing risk by adhering to laid down procedures on terms of:
Concession to Clients
Special Instruction Clients
Direct dealings
STP Standards
Responsible for the implementation and adoption within the Treasury Operations of all the compliance, Anti Money Laundering and Sanctions related requirements contained in the policies, procedures and processes. This will include, the consideration and approval of customers including those that require Enhanced Due Diligence for on-boarding and continued business


Self-Development


Identifying appropriate training needs and courses (internal/external) to attend in respect
Conducting research and asking questions on unfamiliar in aspects of one’s job
Up-skilling oneself regarding new procedures and knowledge of the Operations products and services.


Business acumen-Monitoring Costs within the Section


The successful reduction of unnecessary costs and thereby increase revenue of the Operation s as a whole on Personal telephone calls
Stationery costs
Overtime Costs
Losses
Recovery of all revenue in all TBO transactions


DECISION MAKING AUTHORITY

The Senior Office, Treasury will be guided by the policies and procedures and will report to the Manager – Central Payments.

ACADEMIC BACKGROUND


University Degree in Business Management.
Banking examination desirable


WORK EXPERIENCE


Minimum 5 years banking experience, 3 of which should be in treasury operations.


SKILLS & COMPETENCIES


Exposure to Banking is desirous
Exposure to treasury operations desirable
Analytical Skills
Communication Skills


PROFESSIONAL CERTIFICATION


CPA Qualifications will be an added advantage.
ACI Treasury Operations Certificate.