Oversee the success of existing key customer relationships and build new ones to ensure a strong sales pipeline, deal closure, revenue growth and customer satisfaction for Computech in the Public Sector in Kenya. End-to-end ownership of Public Sector pipeline, deals and annual target achievement.

Duties and Responsibilities:


Builds a strong professional working relationship across all levels within the client organization: establishes a high level of personal credibility as a trusted advisor executive client
Research and understands the Public Sector industry. Deeply understands client business strategies and challenges to develop account penetration strategies and executes them effectively
Builds and executes Account Plans that include both tactical and strategic initiatives to grow our presence and share in key client accounts
Develop Value Propositions that meet Client Business needs and converts these propositions into opportunities, thus building pipeline and then actively nurtures and converts into
wins
Works with quarterly and annual revenue & margin targets. Uses margin management techniques and actively drives account team management. Drive achievement of revenue and margin targets.
Manage client expectations, provide updates to the senior management, participate in steering review meetings
Work collaboratively with various service lines to achieve the above
Overall customer satisfaction within Client organization Proactively defining, driving and tracking KPIs that drive value for customer.
Escalation point for Client for any service and commercial issues and shows the potential to manage projects (if required) Ensuring clear and timely communication and reporting of status of engagement to internal and external stakeholders. Identify & mitigate risks proactively


Education


Bachelor's Degree in a Business or IT related field. MBA will be an added advantage


Experience


Minimum 10 to 15 years in Client facing roles in tech industry
Commercial/entrepreneurial experience
Knowledge & skills requirements
Strong business acumen with an ability to understand and appreciate client's business
Articulate the fact that IT plays the role as process enabler in business
Ability to work with teams that carry disparate competencies yet converge to meet targets related to Cost, Quality & Time


Key competencies


Credible client engagement skills across all level with client organization
Strong leadership skills
Possess excellent communication and interpersonal skills e Highly organized and effective communicator
 Reliable and dependable
Self-motivated and ambitious
Effective time management skills and ability to cope with pressure
 Analytical and able to assimilate information
Proven ability to develop and close business opportunities