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Client Support Analyst

  • Nigeria, Lagos
To obtain a position as a team-player in a people-oriented organization where I can maximize and utilize my client service experience, skills and training in a challenging environment to achieve the corporate goals and making a significant contribution to the success of the company.
  • Administration
  • Customer service
  • Education
  • Manage pension benefits for pensioners.
  • Engage clients to ensure payment processing requirements are met via call and emails.
  • Function as liaison between clients and the National pension commission.
  • Consult with all relevant departments to ensure pensioners get their payments in record time.
  • Provide timely, accurate, and helpful responses to enquiries made regarding the company's business, pension administration, and benefits claims, in accordance with the National Pension Reform Act.