JOB DESCRIPTION
• Document customer interactions and transactions in a clear and concise manner • Resolve customer complaints and escalate complex issues to the appropriate team • Contribute to continuous improvement of customer service processes and procedures • Maintain a positive, empathetic, and professional attitude towards customers at all times • Meet or exceed performance goals and targets set by management • Handle incoming customer enquiries and provide prompt, accurate, and professional responses • Maintain a thorough understanding of the company's products and services to effectively assist customers
QUALIFICATION AND EXPERIENCE
• HND or higher • 1-2 years of customer service experience, with a proven track record of providing excellent service • Excellent verbal and written communication skills • Ability to multitask and prioritize effectively in a fast-paced environment • Strong problem-solving skills and a customer-focused approach • Proficiency in Microsoft Office and experience with customer service software
Location: Accra

All C.V.s should be sent via:
indicating the position as the subject of the e- mail.
Closing Date: 21 September, 2025