Position Information





Position Title
Case Manager


Banner Position Number
002618


E-Class
CX - Class Exempt FT - .53 or >


Department
Student Counseling Services - MU3506


Job Description

- Reports to and works closely with the Coordinator of Case-Management and Student Development and other administrative staff.

- Works closely with the Director, Assistant Director, and Coordinators to ensure quality care is being provided to clients.

- Participates in the on-call schedule and managing crisis situations.

- Coordinate and facilitate patient care through assessment, evaluation, planning, and implementation.

- Counseling Center outreach events

- Tracking events and goal progress for the Counseling Center

- Scheduling meetings and sending out Teams links weekly

- Works closely with the Mental Health Specialists:

- Carry caseload for med management and higher acuity clients for more hands on services

- Walk-in clinic and intakes

- Assessment

- Developing, monitoring, and evaluating treatment plans and progress

- Communicate client needs to a variety of care team members and follow up accordingly and provide appropriate referrals

- Linkage and referring students to community resources

- Maintain client records by reviewing case notes and monitoring files

- Advocate for client’s success

- Scheduling/rescheduling psychiatric appointments

- Psychiatric medication refills

- Weekly psychiatric provider reports and weekly communication with medical staff

- Monitor psychiatric appointments and communicate any concerns with Mental Health Specialists and medical staff

- Document and monitor student attendance, outreach to clients who are missing appointments to ensure continuity of care

- Manage discharge plans upon completion of treatment

- Assist in development and carrying out workshops and support groups





Salary Range
$38,722 - $50,339. Salary is commensurate with experience and internal equity


Salary Type
Salary


Time Type
Full-Time


Work Location
MU - Marshall University





Qualifications
Must be able to perform all essential job duties as outlined in the job description.







Required Qualifications





Education
Bachelor’s degree in social work, counseling, education, nursing, criminal justice, or regents degree with field related classes, or other field related degrees.


Experience
2 years related experience





Preferred Qualifications





Education



Experience






Posting Detail Information





Posting Number
MU1253E


Open Date
06/10/2026


Close Date



Open Until Filled
Yes


Special Instructions Summary