Groupe Sebastien is a management company for multiple brands across different consumer audiences. We currently manage several brands comprising restaurants, outdoor catering services, and schools.
We are looking to hire a Technical Support Lead (TSL) to manage the Groups IT equipment such as computers, database software, network servers and CCTV equipment.
Responsibilities:
The Technical Support Lead (TSL) core duties involve maintaining all IT software and hardware repair, installation, and maintenance, it will also include.
• Identify and recommend for procurement, hardware and software needed to meet the Group’s requirements at all units. • Assist in procurement of technological equipment and supplies. • Facilitate the installation of computing hardware, CCTV and other technological gadgets required at all units. • Provides network and server administration and oversight, including monitoring security and backup protocols • Assists in the customization and adaptation of existing programs to meet users' requirements • Provide technical support for internet and telecommunication systems. • Manage and maintain the company’s servers and network issues. • Provide administrative support with service providers • Ensure regular maintenance and customization of existing programs to meet standard requirements. • Provide regular and periodic updates to Operations manager. • Facilitate the smooth operation of exiting financial systems to ensure efficiency • Provide support on implemented software systems such as Talli, BIMPOS, etc.
Qualification Required & Experience
Requirements
• Minimum of HND or Degree in Information Technology or a related field. • OR Possess Certification from recognised IT Institution • Knowledge on enterprise resource planning system • Must show evidence of a minimum of 2 years working experience as an IT Personnel installing, repairing and servicing computer hardware, software and CCTV equipment.
REMUNERATION
Qualified candidate will be paid a monthly salary range of GHS2000 – GHS3000, SSNIT Contribution payment, hospital allowance and staff lunch.
Location: Labone - Accra

Interested applicants should send their CVs, application letter and copies of certificates by email to:

Closing Date: 11 March, 2025