Overview
The Agile Coach will play a critical role in guiding teams, leaders, and the organization through its agile transformation journey. This individual will serve as a trusted advisor, helping to instill agile principles, improve team performance, and align delivery practices with business outcomes. The ideal candidate has practical/relevant experience in large organizations who has successfully driven the optimization of processes, ensured delivery of value vs. quantity, and fostered a long-lasting continuous improvement mindset across multiple delivery teams.
Key Responsibilities:
Coaching and Mentoring
- Coach multiple delivery teams on expectations around protocol, process, and communication consistency.
- Mentor Product Owners and Delivery Leads on agile best practices and prioritization on items that deliver value.
- Partner with and empower Scrum Masters to be effective change agents and advocates for their teams.
- Support leaders in developing an agile mindset and in applying lean thinking to strategy and execution.
Facilitation and Delivery Support
- Facilitate key ceremonies such as retrospectives, PI planning, and value stream mapping sessions as needed.
- Ensure readiness of Azure DevOps feature and backlog items are maintained between product and delivery teams.
- Assess team maturity and tailor coaching approaches to meet teams where they are in their agile journey.
- Identify additional coaching areas of opportunity where necessary.
Organizational Transformation
- Partner with senior leadership to regularly review and maintain an agility roadmap of transformation progress.
- Lead training, workshops, and one-on-one sessions to build/reinforce agile capability across the organization.
- Document customized processes that are best practices for delivery teams.
- Promote alignment between leadership, portfolio management, and team execution through agile governance and metrics.
Metrics and Continuous Improvement
- Define and track metrics that measure delivery flow, team health, and value realization.
- Analyze trends and provide actionable insights to improve predictability, velocity, and quality.
- Recommend updates to existing dashboard metrics or suggestions for new dashboards to increase transparency.
Required Qualifications:
- 5+ years of experience as an Agile Coach, Senior Scrum Master, or in a similar role guiding multiple teams in an Agile/Lean environment.
- Deep, practical knowledge of Agile principles and frameworks (Scrum, Kanban, SAFe, LeSS) and the ability to contextualize them for different teams.
- Proven track record of coaching and mentoring Product Owners, Delivery Leads, and Scrum Masters to improve their effectiveness and agile maturity.
- Expert facilitator, skilled in leading key ceremonies such as PI Planning, large-scale retrospectives, and value stream mapping workshops.
- Hands-on experience with Azure DevOps (or similar tools like Jira) for managing backlogs, features, and tracking delivery metrics.
- Experience defining, tracking, and analyzing agile metrics (e.g., flow metrics, velocity, team health) to provide data-driven insights for continuous improvement.
- Agile Coaching certification (e.g., ICP-ACC, ICE-AC, CEC) or advanced Scrum Master certification (e.g., A-CSM, CSP-SM) is preferred.
About 10Pearls:
10Pearls is a global, purpose-driven digital technology partner helping our clients re-imagine, digitalize , and accelerate their businesses. As an end-to-end digital partner, 10Pearls helps businesses create transformative digital products incorporating emerging technologies and utilizing our broad expertise in product management, UI/UX, cloud architecture, software development, data science, cybersecurity, and quality assurance. 10Pearls' clients include Global 2000 enterprises, high-growth mid-size businesses, and exciting start-ups across several industries, including healthcare, financial services, energy, education, real estate, and retail. Headquartered in the Washington DC metro area, 10Pearls has a far-reaching global presence with delivery centers in North America, Latin America, Europe, and South Asia.
The Washington Post has referred to 10Pearls as a double-bottom-line company that balances profits with our responsibility to our communities. Recognized on the Inc. 5000 Fastest-Growing Companies List for the last four years and awarded the #1 Most Diverse Midsize Company in Greater Washington by the Washington Business Journal, we leverage the passions and intelligence of our people to ensure we deliver solutions that meet and exceed our clients’ needs.
We are growing rapidly and looking for talented people to join our team. If you are seeking an opportunity to make an impact with an innovative company, we would love to meet you!
10Pearls is an Equal Opportunity Employer committed to maintaining a diverse workplace.