Complete a customer value chain analysis to further understand the customer’s needs and identify sales opportunities and deploy banking solutions to meet those needs.
Develop and implement revenue growth best practices in support of the commercial value proposition and customer’s expectations.
Proactively provide guidance to the customer pertaining to the promotion, selling, and structuring of financial solutions customized to best meet the financial needs of the commercial customer.
Growth of deposits within a specific portfolio to ensure that set targets at a portfolio level are met.
Growth of trade products at a portfolio to ensure growth of light and non-funded income within the portfolio.
Proactively identify, track, and manage potential opportunities to cross-sell a product/offer to the customer.
Explain credit procedures, qualifying criteria and expected turnaround times to customers to ensure that their expectations are being met.
Notify customers regarding the approval or decline, including reasons thereof, of credit loan facilities.
Managing credit quality within the expected standards relating to Portfolio at Risk and Non-Performing assets.
Plan and implement timeous annual credit reviews for allocated commercial customers.
Ensure the submission of high quality and accurate credit applications to enable business and credit stakeholders to appropriately assess the risk to the bank.