Your responsibilities will include;

Contact debtors via calls and text messages to implement repayments plans.
Collect outstanding debts owed to banks and corporations in accordance with the systems, processes and guidelines issued by the Recoveries Performance Manager to ensure positive cash flow.
Deliver a monthly collection target of Individual targets set by the company according to the portfolio you have.
Maintaining debtors data integrity and keeping customer details confidential
Respond to all client correspondences e.g. e-mail, telephone, postal mail.
Preparation of client reports as required on a daily basis.
Monitor slow moving accounts to identify delinquent and take necessary action to recover the debts.
Managing debt records of defaulters using recovery systems and Ms Excel.
To engage with debtors using a variety of means to obtain information needed for debt recovery process.
Conduct field visits for all list all debtors assigned according to the portfolio you have.

Required Qualification;

A degree or Diploma Certificate.

Other Qualifications,

Must be computer literate.
Must be eloquent in English and Kiswahili.
Experience in working with targets and tight deadlines.
Knowledge of relevant legal requirements.
Excellent communication and people skills.
Good in negotiating and persuading.