Job DetailsJob Location: Mountain Creek - Vernon, NJ 07462Salary Range: $17.00 - $17.00 HourlyEnforcement Ambassador – Mountain Creek

Location: Vernon, NJ Reporting to: Guest Experience Manager

 

SNOW Partners Mission Statement:

 

“To Enhance the Lives of our Team, Guests and Partners by Building Lasting Connections.”

 

About Mountain Creek:

 

Mountain Creek, a four-season resort, offering skiing/snowboarding, bike park, waterpark, weddings, mountain coaster, restaurants and lodge.

 

How the Enforcement Ambassador works with the Team:

 

Enforcement Ambassadors are responsible for resolving any guest ticket or pass issues that arise from the process of scanning at the lift.

 

 

Team Member Responsibilities:

 






- Ensure compliance with lift ticket/pass usage while maintaining a fun atmosphere

- Assisting the Scanners at at the lift to identify fraudulent passes

- Utilizing Snow Cloud to confirm the details of the situation

- Assisting the guests in transacting in the purchase of a ticket to remedy the theft and removing the guest from property

- Completing the documentation needed for the occurrence

- Assisting Vernon PD with information needed for guests who do not comply

- Assisting the guests in transacting in the purchase of a ticket to remedy the theft and removing the guest from property

- Completing the documentation needed for the occurrence

- Assisting Vernon PD with information needed for guests who do not comply



 

 

 

 

Team Member Qualifications:



 

 

 










- Must be 18 or older

- A positive attitude and a commitment to great service

- Ability to stand for long periods of time

- Willing to work outdoors in the ever-changing seasonal climate of NJ

- Ability to de-escalate and make decisions under pressure

- Must be able to work a flexible schedule including weekends and holiday



 


 



 



 





 

Qualifications