As an Agent Banking & Mobile Money Cashier, you will be a frontline service provider, responsible for efficiently and accurately processing a variety of financial transactions on behalf of a partner banks and various mobile money platforms. You will deliver excellent customer service while adhering to the regulations and procedures of both the banking partner and the mobile network operators. Your accuracy, customer focus, and adherence to security protocols are crucial for the success of the agent business.

Process cash deposits and withdrawals for customers of the partner banks using the designated agent banking platforms.
Verify customer identification and transaction details according to the bank’s KYC guidelines.
Issue transaction receipts and maintain accurate records.
Balance the daily cash and float for agent banking activities.
Resolve basic customer inquiries related to agent banking services.