Job Description

Develop, Strengthen and maintain strong relationships with significant clients by understanding their business goals, while aligning them with our company standards
Serve as a customer advocate within the organization, ensuring prompt action on client feedback to continuously improve service delivery
Devise strategic plans to increase revenue and profitability from key clients while adapting to the changing needs of clients.
Handle any issues or conflicts raised by key clients on time
Based on profound knowledge of forensic human identification and Prospective activities, develop objectives to grow and expand business in the region
Competes for all existing and new sales opportunities within the territory to meet or exceed targets
Develop strategies for our channel partners, appoints and dismisses channel partners to drive growth and customer satisfaction
Gathers, analyzes and delivers information from the field to allow the company to develop strategies and products appropriated to the forensic market
Provide accurate forecast and lost order reporting through the use of the CRM system
Ensures that all necessary resources needed are used efficiently and effectively in order to increase business
Co-ordinate all issues with key clients between sales, service, support, customer services, marketing and finance