Job Purpose Statement

The main purpose of this role is to develop and maintain a compelling and dynamic business segment value proposition, drive the implementation of segment proposition initiatives and ensure minimum service level standards & requirements are met by all stakeholders as per signed SLAs (both internal and external partners).

The job holder will review economic, political, social, technological, environmental and regulatory trends, competitor activity and demand levels and consistently drive marketplace influencing solutions that includes partnerships and alliances as well as internal processes and capabilities to deliver them. A high level of commercial awareness, strong analytical skills, the ability to work both autonomously as well as in collaboration with colleagues and partners, the ability to motivate people to embrace action plans and new strategies and work expediently and expeditiously are critical to succeed in this role.

Ideal Job Specifications

Academic:


Bachelor’s Degree in business related field.
Master’s Degree will be an added advantage


Professional:


Professional Qualification CPA, ACCA, Credit Management, Customer Relationship Management Course.


Desired work experience:


5 - 10 years banking experience in sales, customer service and relationship management.
Credit skills and knowledge of Business Banking products and policies