Job Summary:


We are looking for a dynamic and experienced Facilities Manager to oversee the day-to-day operations, maintenance, and facilities services of our Cape Town office, which supports approximately 600 employees.
This role requires strong leadership and people management skills to lead an onsite facilities team and ensure a safe, efficient, and well-functioning workplace that enhances the employee experience.
The ideal candidate will be highly organized, proactive, and capable of managing a large-scale office environment.
This role will be based in our Cape Town office 5 days per week (Mon-Fri) and will be required to work from 9:00 AM - 6:00 PM SAST


Key Responsibilities:

Facilities Operations & Maintenance


Oversee all building systems, including electrical, plumbing, HVAC, fire safety, access control, and security.
Manage both hard and soft services such as maintenance, cleaning, catering, landscaping, and waste disposal.
Manage space planning, office moves, and workstation configurations to support evolving business needs.
Ensure the office environment meets health, safety, and environmental standards in line with South African regulations.
Conduct regular inspections and maintenance audits.


People & Team Management


Manage and lead an internal team of facilities staff, including maintenance workers, cleaners, and reception personnel.
Oversee external vendors and contractors, ensuring service quality and SLA adherence.
Support employee wellbeing through proactive office management, ergonomics, and workplace safety.
Act as a point of contact for staff queries or issues related to the office environment.


Employee Experience & Workplace Culture


Ensure that the office is welcoming, functional, and conducive to productivity for a diverse workforce of ~600 people.
Partner with HR and department leads to support events, wellness initiatives, and hybrid working arrangements.


Compliance & Risk Management


Ensure full compliance with occupational health and safety standards, fire codes, and building regulations.
Develop and maintain emergency response procedures and ensure staff are informed and trained.


Budgeting & Reporting


Manage the facilities budget, track expenses, and drive cost-efficiency.
Prepare reports on facilities performance, incidents, and improvement initiatives.


Requirements:

Qualifications:


Diploma or Degree in Facilities Management, Property Management, Engineering, or a related field.
Certifications (e.g. SAFMA, IWFM, IFMA, OHS) are advantageous.


Experience:


Minimum 5 years of facilities management experience in a medium to large-scale corporate or commercial environment.
Proven experience managing an office supporting 500+ employees.
Demonstrated ability to lead teams and manage external vendors.


Skills:


Strong leadership and people management skills.
Excellent knowledge of building operations, health & safety, and compliance in South Africa.
Strong planning, coordination, and problem-solving abilities.
Financial acumen with experience in budgeting and cost control.
Excellent communication skills; able to liaise with staff at all levels.
Tech-savvy; experience with facilities software (e.g. Archibus, FM:Systems, CAFM tools) is a plus.


Additional Information:


Based in Cape Town; onsite presence required.
Valid driver’s license required.
Occasional out of hours availability may be required for emergencies or major projects.