Offer strategic and thought leadership in the Bank’s Product development strategy.
Identify opportunities for new revenue and cost reduction within the product stream for current and future considerations.
Support the MPDR in conducting research and evaluate market trends, legal/regulatory climate, competitive products for enhancements. Identify new product offerings and present findings and recommendations to Product Development Committee.
Support the coordination of stakeholders in the product development cycle – from research, to ideation, to business case development, to prototyping, to testing, to launch, to commercialization
Present new ideas to Product Development Committee to receive bank consensus for developing the product lines. Prepare all product papers for approval.
Prepare and validate commercial and go-to-market plans before implementation to confirm all key enablers can support the initiative and that the expected impact from the product is realistically derived.
Prepare monthly product performance reports and offer analytics around the banks products and services.
Be the center of reference for the Bank’s product pricing performing tasks relating to presenting Tariff reviews to PDC for consideration, ensuring change requests related to the reviewed tariffs are implemented in the CBS in a timely manner and perform a revenue assurance function.
Create the customer journey maps for each product delivery and make recommendations for improvements within internal processes or service point optimization