Care and Coordination

Deliver in person healthcare services as required in the organization for TIBU Health Clients, including but not limited to consultation, triage, wellness services, vaccination, physical examinations, prescriptions as clinically indicated
Interpret Lab results, Diagnose and give TIBU Health clients feedback, health education and advice on health matters as per Ministry of Health and International guidelines, as adapted by TIBU health
Carry out phlebotomy, sample collection and rapid diagnostic testing as clinically indicated
Ensure that excellent customer service is delivered to patients through excellent communication, timely treatment plans and patient referral and professional care.
Efficiently collaborate with logistics team during deployment for healthcare services as required.
Developing schedules that ensure all patients are followed up at the scheduled date and time as per clinical guidelines.
May be called upon to deliver healthcare services through virtual care consultations
May be called upon to conduct follow-up sessions with TIBU Health Clients of Home/ Office Care or within an innovative program of care including and not limited to Wellness and CDMP

Quality

Deliver quality care as per Ministry of Health and International guidelines, as adapted by TIBU health, and performance reviewed as prescribed by the supervisor
Work with your supervisor to develop and implement relevant healthcare guidelines, standard operational procedures and policies in primary healthcare and recommend improvements and adjustments where necessary.
Deliver quality and complete assignments with clear documentation for TIBU Clients
Ensure timely submission of well filled out insurance claim forms to TIBU Health Clients and Finance team
Work closely and collaboratively with service delivery, nursing, programs and laboratory departments to implement shared protocols as part of multidisciplinary teams.
Participate in developing CMEs and grand rounds for continuous medical education; Attendance of TIBU Health CME meetings is mandatory
Attend Interdisciplinary Team meetings where necessary
Adhere to quality standards as indicated in the TIBU Health Quality Manual
Participate in root cause analysis meetings as required

Innovation:

Identify technology gaps, propose software solutions and identify novel and innovative ways to improve the patient journey and experience across platforms.
Recommend new service lines, services, and innovative approaches to Health Service delivery.
Identify and propose tools and materials needed for the service delivery team
Work with programs team, logistics and clinical care coordination lead to test, implement and grow innovative programs
Other related duties as assigned by your supervisor.

Skills: 

Team player
Good verbal and written communication skills. 
Organizational skills to prioritize workload and meet deadlines. 

Requirements: 

Diploma in Clinical Medicine.
At least 4 years’ experience working in a clinical setting.
Basic experience working with technology will be an added advantage
ACLS/BLS certification (desirable).
Must have working computer skills including MS Word and Excel.
Certificate of Registration from the respective professional regulatory body. 
Valid Professional Practice License.