Role Summary


The Managing Director (Hotel Division) will provide overall leadership, strategy, and management of the hotel business. This role requires a seasoned hospitality professional with proven industry experience, strong brand development skills, and the ability to deliver sustainable profitability while ensuring world-class guest experiences.


Key Responsibilities

Strategic Leadership & Brand Positioning


Define and execute the hotel’s vision, mission, and long-term growth strategy.
Build and position the hotel brand to become a market leader in Abuja and beyond.
Drive innovative marketing campaigns, digital visibility, and PR initiatives.


Financial Performance & Business Growth


Oversee budgets, financial planning, and P&L management.
Drive revenue growth through occupancy optimization, events, and partnerships.
Ensure cost efficiency and operational profitability.


Guest Experience & Service Excellence


Implement international service standards to enhance customer experience.
Monitor guest satisfaction and ensure issues are addressed promptly.
Champion continuous improvement in service delivery.


Operational & People Management


Provide leadership to all hotel departments (front office, F&B, housekeeping, sales, etc.).
Recruit, train, and retain top-performing hospitality staff.
Establish efficient systems, processes, and compliance with hospitality regulations.


Partnerships & Business Development


Forge strong relationships with corporate clients, travel agencies, and event organizers.
Expand revenue streams through strategic collaborations and hospitality packages.
Represent the hotel at industry events and tourism forums.


Qualifications & Experience


Bachelor’s degree in Hospitality Management, Business Administration, or related field (MBA preferred).
Minimum of 10 years progressive leadership experience in the hotel/hospitality industry.
Proven track record in hotel brand building, revenue growth, and operational leadership.
Strong knowledge of hospitality financial metrics (RevPAR, ADR, Occupancy).
Excellent leadership, negotiation, and communication skills.


Compensation & Benefits


Competitive salary and performance-based bonus.
Housing/transport allowance.
Medical and pension benefits.
Professional development opportunities.