Account Team Engagement:


Engage with customers early in the sales cycle by matching customer needs and vision to SAP solutions and qualifying the opportunity against a probability of success.
Manage the business process discovery to provide a foundation for the solution recommendations and support the business capability mapping, technical discoveries, and the case for change.
Support new sales and adoption by providing solution-specific expertise and competitive differentiation.
Provide expertise to the account team and to the development of the account strategy.
Contribute to creation of overall theme and competitive differentiation (value wedges) and execute dry runs.
Engage customers through impactful storytelling.
Provide answers to customer / internal SAP team inquiries concerning solution topics focusing on driving customer success and business outcomes.
Embrace consistent messaging and employ digital assets in all customer engagements, including recorded demos, presentations, microsites, and other reusable content.


Customer Lifecycle Engagement:


Effectively transition the deal to on-boarding teams / partner / Field Services.
Drive adoption by continuing to sell the vision and impact of SAP's solutions post-selection.
Provide expertise through the customers' successful deployments and realization of value, as required.
Build knowledge across the customer lifecycle.
Expand the SAP footprint by showing how other SAP solutions can be leveraged to address other areas of their business.


Experience & Educational Requirements


Professional experience with large, multi-national software/IT organizations and with a demonstrated expertise of at least one solution segment / Line of Business (LoB).
SAP product experience and/or relevant solutions / Line of Business experience.
Working knowledge of Cloud in the Business-to-Business (B2B) environment.
Working knowledge of Cloud, Hosted Services, and SAAS (software as a service)/ PAAS (platform as a service)/ IAAS (Infrastructure as a Service) models, cloud-based commerce/ business networks.
Proven track record of success in the selected solution/ Line of Business area.
Ability to engage through storytelling.
Fluency in English. Any other language is an asset.
Fluency in the language of local markets desirable.