The jobholder will be tasked in providing leadership to the property management team (sales & Operations) in growing the business portfolio to achieve the company’s objectives for property management, while applying best practices in performance management, motivation, mentorship, and training.
Job Responsibilities:
  Financial - 70%

Revenue – Develop and drive a strategic revenue generation plan to support the financial sustainability of the property management segment to achieve the set monthly target.
Drive and monitor staff performance in growing property Sales, Lettings and Property Management
Train the sales staff on customer service, product knowledge, sales, leads management and other aspects of sales.
Ensure a seamless service is offered to clients, resolving property issues within the agreed timelines.
Co-ordinating the assessment, planning and execution of property needs with respective departments and service providers. i.e property improvements / facelifts, maintenance etc.
Manage client relations for business value from the existing property management portfolio.
Market Intelligence - Undertaking market research and analysis to advise the business on emerging trends and opportunities.
Make sales presentations to corporates, individuals and institutions.
Attend contractual meetings with client and with other relevant authorities as required.
Support the bidding team in related bids.

Customer – 30%

Customer focus – Develop and maintain the generation of new business through building a customer base who utilize the company products and services and to increase revenue in property sales, management, and lettings in line with the company strategy.
Ensure professionalism and integrity is adhered to by the team throughout the entire cycle of a business transaction.
Maintain good client relationships through deliberate search for customer feedback for improved service delivery
Conducting due diligence on potential clients and partners and recommending to the company.

Leadership & Culture - 10%

To actively provide leadership by contributing to Company's collective leadership agenda and sharing business incites and feedback to maximize the financial performance of the department
Oversee the preparation and review of annual sales and marketing budgets and quarterly forecasts preparation, monitoring and reporting
Drive a performance culture within the business teams.

Other Requirements:

Bachelor’s Degree in Business related studies.
Minimum of 5 years working in property sales function, with direct work in managing a sales team and property marketing.
Proven experience of managing relationships with key clients
Commercial awareness of the real estate sector, partnered with a strategic mindset
People management.
Excellent leadership, negotiation, and organizational skills.
Able to efficiently and effectively handle multiple priorities.
Conflict resolution management.
Ability to understand risk and appropriate mitigation strategies
Outstanding communication and interpersonal abilities