Position Summary:

The primary role of the IT Administrator is to oversee and maintain all aspects of the College computer infrastructure. This includes maintaining networks, servers and security programmes and systems. The IT Administrator will manage the installation and upgrade of new hardware and software, perform troubleshooting to address problems with computer systems, and assess viruses and potential threats to the organisation’s network. He may also monitor the use of emails, create and change passwords, make suggestions for improvements to computer systems, backup data and perform data recovery if needed.

His duties will include network management, software development and database administration. He also provides technical support to all staff and students and trains non-technical workers on information systems if the need arises.

He will also work with external partners, including consultants, agencies and vendors, to arrive at the most appropriate system or integration of multiple systems, staying up to date on emerging technologies and the potential effectiveness of these advancements especially within the Education sector.

Duties and Responsibilities


Manage and maintain the College’s computer networks, servers and systems including the result processing and student information systems
Provide technical assistance to students, staff and faculty on computer related issues
Install, configure and maintain software and hardware systems
Liaise effectively between the College and the IT Manager for seamless resolution of problems
Liaise appropriately with relevant departments to implement and maintain security measures to protect the College’s data and systems
Liaise with the institution’s software providers for seamless delivery of services to students, staff and users
Schedule and manage online exam support using a variety of examination software packages.
Provide training and support to staff and students on IT systems and software
Ensure new IT systems and applications are fully integrated into the College’s existing system and well-understood for utilization by relevant stakeholders
Offer appropriate technical support for all college programmes, events and ceremonies
Troubleshoot and resolve technical issues in a timely manner
 Collaborate with other departments to identify and implement IT solutions
Maintain IT policies and procedures
Ensure compliance with relevant organisational IT regulations and standards


Qualifications

By direct appointment of a candidate possessing either


A Degree in Computer Science or
A Degree in Information Technology


Experience


Knowledge of software packages such as Microsoft Office suite, Moodle, Exam.net and Safe Exam Browser candidate is expected to know
Experience with CMS such as WordPress and experience in graphic design is a plus.
Must have experience with Microsoft Packages such as Microsoft Admin Center, Microsoft Teams, etc.
Three-Five years post qualification. Work experience in the IT unit of a tertiary institution is an added advantage.