The Marketer plays a crucial role in promoting our financial products and services, enhancing brand visibility, and driving business growth. This position involves developing and executing effective marketing strategies, conducting market research, and building strong customer relationships. Join our dynamic team to make a significant impact in the Ugandan financial landscape.

Develop... comprehensive marketing plans aligned with business objectives, identifying target markets and engagement strategies.
Design and implement marketing campaigns across various channels, including digital platforms and events.
Conduct market research to understand customer needs and preferences, analyzing competitor activities.
Ensure consistent brand messaging and monitor brand performance to enhance brand equity.
Build and maintain relationships with customers and stakeholders, addressing inquiries to improve satisfaction.
Manage marketing budgets effectively, tracking and reporting on ROI for campaigns.
Collaborate with sales and product development teams to align marketing efforts with business goals. more

As an Accounts Officer, you will be instrumental in managing financial transactions and maintaining accurate financial records. This position demands a detail-oriented and self-motivated individual who thrives in a collaborative environment. You will work closely with a small team and report directly to the Head of Credit/Internal Auditor, ensuring that financial processes are efficient and... compliant with regulations.

Process loan applications efficiently and accurately.
Compile and enter new account information into our systems.
Collect customer deposits and fees, issuing receipts as required.
Interview customers to gather necessary information for account openings.
Investigate and resolve discrepancies in customer records. more

As a Customer Service Officer, you will be the primary point of contact between our institution and valued customers. Your role is vital in delivering exceptional service, addressing inquiries, promoting our products, and ensuring customer satisfaction. You will thrive in a supportive and innovative work environment, characterized by flexibility and collaboration.

Customer Interaction: Greet... and assist customers professionally, addressing inquiries and resolving complaints promptly.
Product Promotion: Provide detailed information about products and services, identifying customer needs and suggesting financial solutions.
Account Management: Assist with account openings, updates, and closures while adhering to compliance procedures.
Transaction Processing: Handle transactions accurately, ensuring adherence to internal controls and regulatory guidelines.
Feedback Collection: Gather customer feedback to identify areas for service improvement and relay insights to relevant departments.
Administrative Support: Maintain accurate records of customer interactions and assist in organizing promotional events. more