We are looking to employ an HR assistant with outstanding administrative and communication skills.
An HR assistant is expected to be a conceptual thinker with superb organizational and time management skills.
You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
RESPONSIBILITIES:
.Support all internal and... external HR-related inquiries or requests.
.Maintain digital and electronic records of employees.
Serve as point of contact with benefit vendors and administrators.
.Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
.Maintain calendars of the HR management team.
.Oversee the completion of compensation and benefit documentation.
.Assist with performance management procedures.
.Schedule meetings, interviews, HR events and maintain agendas.
.Coordinate training sessions and seminars.
.Perform orientations and update records of new staff.
.Produce and submit reports on general HR activity.
.Process payroll and resolve any payroll errors.
.Complete termination paperwork and exit interviews.
.Keep up-to-date with the latest HR trends and best practices.



REQUIREMENTS:
.Bachelor's degree in human resources or related (essential).
.2 years of experience as an HR assistant (essential).
.Exposure to labor law and employment equity regulations.
.Effective HR administration and people management skills.
.Exposure to payroll practices.
.Full understanding of HR functions and best practices.
.Excellent written and verbal communication skills.
.Works well under pressure and meets tight deadlines.
.Highly computer literate with capability in email, MS Office, and .related business and communication tools.
.Fantastic organizational and time management skills.
.Strong decision-making and problem-solving skills.
.Meticulous attention to detail.
.Ability to accurately follow instructions.
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We are hiring a customer service representative to manage customer queries and complaints.
You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
RESPONSIBILITIES
Maintaining a positive,... empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
REQUIREMENTS
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
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