IMPACT is seeking a Writer/Editor to support an anticipated four-year project which aims to contribute to peace and security while improving mineral governance in Africa’s Great Lakes region. The project’s areas of focus:

improved government controls of artisanal mining resources including environmental and social impacts with a particular attention to women and youth;
the adoption by... in-region stakeholders of strategies and best practice models relating to artisanal gold export regimes; and,
improved monitoring of commodity and data flows in alignment with national, regional and international market standards, regulations and laws.

As part of this project, IMPACT is seeking a talented Writer and Editor to support its research reports, technical publications, training guides, and public-facing content. They will translate technically complex ideas and lessons learned into more engaging concepts that clearly convey the project’s impact to a broad audience. They will work closely with the project team, subject matter experts and IMPACT’s Curriculum and Learning Specialist to produce clearly written, practical products tailored to the project’s audiences. Additionally, the Writer and Editor will be responsible for ensuring IMPACT’s brand is maintained throughout public-facing documents and will be responsible for ensuring copy-editing needs are fulfilled within the project. The Writer and Editor will report to IMPACT’s Communications Director, based in Ottawa.
Primary Responsibilities

Develop clear, concise, and compelling written content that is technically accurate for various audiences and stakeholders, such as briefing papers, research reports, training guides, and more.
Refine and enhance the written work of team members through strong editing and copywriting skills.
Edit written materials for structure and clarity, and to ensure technical concepts are clearly articulated, texts are jargon-free, and the organization’s impact and achievements are clear.
Translate technically-complex into creative content that can engage audiences, enhance our reach, and demonstrate impact.
Support with fact checking of publications, when needed.
Copy-edit all materials according to IMPACT’s Style Guide and support brand cohesion.

Required Qualifications & Skills

Candidates are asked to clearly demonstrate in their applications how they meet the requirements of the position.

Essential qualifications, expertise, and skills:

Undergraduate degree or equivalent in Communications, Journalism or Public Relations.
At least 7 years of relevant experience in a writing or communications role.
Experience working for an international non-profit or in international development preferred.
Proven excellence in writing, with the experience and ability to adapt writing style and tone for different audiences and platforms.
Meticulous copy-editing skills with the ability to edit to brand guidelines.
Experience writing or editing various types of technical content including curriculums, training guides, or toolkits.
Strong project management and coordination skills with a proven ability to deliver high-quality writing and editing projects on time.
Excellent interpersonal skills to negotiate the editing process successfully and diplomatically with colleagues.
Strong computer skills with exceptional proficiency in Microsoft Office.
Preference for candidates who can communicate with colleagues in both English and French in cross-cultural environments.

Competencies:

Committed to ensuring communications built on respect and dignity when working with vulnerable populations.
Creative, with a willingness to innovate.
Excellent attention to detail, problem solving, and judgement.
Self-starter, able to work independently, respect deadlines with minimal supervision.
Excellent organizational, planning and time management skills, with the ability to multitask.
Team player able to work with colleagues at all levels and in cross-cultural environments.
Intuitive and pro-active with the ability to identify potential issues, needs, threats, or opportunities and brings these to the attention of Senior Management or relevant personnel.
Ability to adapt to and work effectively on complex issues in a fast-paced environment. more

Overview
IMPACT is seeking a Digital Communications Officer to support an anticipated four-year project which aims to contribute to peace and security while improving mineral governance in Africa’s Great Lakes region. The project’s areas of focus:

improved government controls of artisanal mining resources including environmental and social impacts with a particular attention to women and... youth;
the adoption by in-region stakeholders of strategies and best practice models relating to artisanal gold export regimes; and,
improved monitoring of commodity and data flows in alignment with national, regional and international market standards, regulations and laws.

The Digital Communications Officer will manage storytelling about the project, and its results for regional and international audiences. They will manage IMPACT’s online channels, including content creation, audience engagement, and brand visibility. We are looking for a strong English writer and creative storyteller who can manage digital channels and create simple and compelling social media graphics aligned with brand guidelines. They are a self-starter who can work with colleagues in cross-cultural and multi-lingual environments to identify and produce content. The Digital Communications Officer works under the direct supervision of the Communications Director based in Ottawa. This position is contingent upon successful award of the project.
Primary Responsibilities

The Digital Communications Officer manages external communications on the Great Lakes region for international audiences, highlighting evidence-based progress and impact. They implement IMPACT’s editorial calendar, coordinating with the project team to develop content. They manage IMPACT’s digital assets including social media channels, website, and newsletter to produce effective and high-quality content to increase engagement, brand visibility, and contribute towards the project’s strategic goals. The Digital Communications Officer supports marketing, media relations, and publishing as part of the overall project communication strategy.

Editorial Calendar and Content Development

In collaboration with Communications Director, develop and implement a digital communications strategy and editorial calendar.
Write compelling, high-quality content for various channels such as IMPACT’s website, newsletter, social media, multimedia, or publications that highlight our work and results.
Liaise with IMPACT staff and project team to identify and produce content that is engaging and relatable for diverse audiences.
Monitor thematic issue areas to identify opportunities for visibility, knowledge-sharing, and thought leadership.
Design and produce graphics (via Canva or other design software) that distill complex information into a digestible and visual medium.
Support the production and dissemination of multimedia storytelling opportunities.

Social Media and Website

Manage social media channels for IMPACT ensuring accuracy, engagement, and reflecting brand guidelines.
Post created or curated content on social media, update the website, and produce the newsletter.
Maintain the website, ensuring its content, technical features, and security is up to date.
Manage and produce any online events aligned with strategic goals such as webinars.
Analyze metrics to inform the digital strategy, as well as provide key learnings and actionable recommendations to achieve overall goals.

Support to Communications Department

Support the content creation and production of high-quality content including reports and marketing products including through writing, editing, or production of simple graphics.
Liaise with external consultants such as translators, graphic designers, or other creative consultants.
Support media relations.

Required Qualifications & Skills

Candidates are asked to clearly demonstrate in their applications how they meet the requirements of the position.

Essential qualifications, expertise, and skills:

Undergraduate degree or equivalent in Communications, Journalism or Public Relations.
At least 4 years of relevant experience in a communications role, with demonstrated experience creating content international audiences.
Experience working for an international non-profit or development preferred.
Excellent English writing skills, with the ability to write high quality copy for various audiences.
Meticulous copy-editing skills with the ability to edit to brand guidelines.
Ability to communicate with colleagues in both English and French in cross-cultural environments to develop storytelling content.
Proven experience managing social media channels such as Twitter, Facebook, and LinkedIn for a brand, preferably a non-profit.
Knowledge of WordPress and Google Analytics.
Proven experience creating simple, visual social media graphics with digital design tools such as Canva and/or Adobe Suite.
Experience producing webinars and other online events is an asset.
Strong computer skills.

Competencies:

Committed to ensuring communications built on respect and dignity when working with vulnerable populations.
Creative, with a willingness to innovate.
Excellent attention to detail, problem solving, and judgement.
Self-starter, able to work independently, respect deadlines with minimal supervision.
Excellent organizational, planning and time management skills, with the ability to multitask.
Team player able to work with colleagues at all levels and in cross-cultural environments.
Intuitive and pro-active with the ability to identify potential issues, needs, threats, or opportunities and brings these to the attention of Senior Management or relevant personnel.
Ability to adapt to and work effectively on complex issues in a fast-paced environment. more

FUNCTIONS
Under the line management of the IMPACT Research Manager in Nigeria, the Senior Assessment Officer is directly responsible for the implementation of the research for the TPM Project. These incudes but are not limited to the preparation, data collection, data analysis, drafting, and dissemination of the research that falls under the purview of the TPM... Project.
RESPONSIBILITIES
Specifically, the Senior Assessment Officer is responsible for the following:
Research Planning and implementation

Prepare Terms of References for research cycles related to the TPM Project and ensure its validation by HQ before the commencement of data collection.
Prepare and keep up-to-date Secondary Data Reviews related to the TPM Project.
For the research cycles, develop the research design, create data analysis plans, in conjunction with the data team, build tools (questionnaires), participate in data cleaning, and following validation of data by the data team, conduct data analyses and produce the relevant information products.
Support the RM with stakeholder engagement both as part of the research design and as part of the dissemination.
Liaise closely with the FACT Foundation team and integrate the work of their assessment and data/GIS officers into the consortium’s research workstreams.
Ensure that the line manager and IMPACT HQ research department are alerted to any issues that prevents full implementation of the methodology agreed in the approved ToRs. Ensure that all changes to the methodology are documented throughout implementation, and that any change is formally validated by IMPACT HQ.
Ensure that data and its analysis are validated by IMPACT HQ before product drafting stage.
Ensure that data and its analysis do not contain personal information and are validated by IMPACT HQ before sharing to external parties.

Drafting of Research Products

Ensure the drafting of timely and accurate outputs that consolidate the analyses from each research cycle into relevant products such as factsheets, reports, briefs, presentations, etc which comply with IMPACT’s guidelines and quality standards.
Ensure that products accurately reflect the information collected and that information is conveyed in a way that maximizes their impact in line with their intended use.
Liaise with GIS colleagues to ensure effective spatial representation of research findings in maps or dashboards.
Follow the designated timeline of reports to be submitted to project partners and donors. Ensure that delays or identified challenges for specific assessments are reported in writing and orally in a timely fashion.
Ensure that all written products are validated by IMPACT HQ prior to release to donors and Implementing Partners.

External Engagement

Where warranted, support the RM and CC with stakeholder engagement, presentations, and workshops.
Where warranted, and after validation by the RM or CC, represent IMPACT in relevant meetings and working groups.
Where warranted, and after validation by the RM or CC, present research findings to FCDO and Implementing Partners.
Ensure that all partner engagement and all external relations are clearly documented and communicated with the line manager and relevant colleagues.
More generally, contribute to the creation of a positive image and overall credibility of the organization, notably through the application of IMPACT’s mandate, ethics, values and standpoint with regard to other actors.

Team Management and capacity building

Where necessary, provide line management to international and national assessment staff.
For staff under his or her responsibility, and in close consultation with the RM and CC, conduct appraisals, provide regular feedback, and participate in career management.
In coordination with the RM and CC, contribute to conduct induction for new staff members, including training in basic technical competences for research design, implementation, and analysis.

Internal Coordination

Actively participate in regular team meetings.
Ensure regular coordination and exchange with relevant colleagues.
Engage in the development and implementation of IMPACT’s strategy for Nigeria.

Data Confidentiality and Protection
The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes, ensuring full compliance with IMPACT’s data protection policy and SOPs. He/she will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT.
REQUIREMENTS

Academic Excellent academic qualifications, preferably including a master’s degree in relevant discipline;
Work experience At least 3 years of relevant working experience in humanitarian settings such as assessments, monitoring and evaluation, research design and analysis, etc. Familiarity with the aid system is required. Experience working with TPM an asset.
Research skills and proven experience with complex research methods. Excellent analytical skills in both qualitative and quantitative research methodologies;
Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Advanced skills in R, SPSS and/or STATA or other statistical analysis software are an advantage, Experience with InDesign an asset.
Communication/reporting skills Excellent communication and drafting skills for effective reporting.
Multi-tasking skills Ability to multitask with tight deadlines, on numerous research cycles.
Level of independence Proven ability to work independently.
Cross-cultural work environment Ability to operate in a cross-cultural environment requiring flexibility.
Experience in geographical region Past experience in the region is desirable.
Language skills Fluency in English required, competency in French an asset. more

PROJECT PROFILE
The position is recruited for the Third Party Monitoring (TPM) Project covering FCDOs Humanitarian and Resilience Programme (HARP) Facility. For this programme, IMPACT has entered into a consortium with CLEAR Global and FACT Foundation. While in Nigeria, staff shall be hosted by CLEAR Global and for his or her mission, the Country Coordinator will fall under the direct... responsibility and management of CLEAR Global’s Country Director and his or her delegates for all Administrative, Security, Logistics and Finance issues. S/he will therefore fully abide by CLEAR Global’s Security, HR, Administration, and Logistics rules and regulations, and in coordination with CLEAR Global, ensure that all IMPACT staff abide by them.
FUNCTIONS
Under the management of IMPACT’s regional coordinator in Geneva, the CC is responsible for representing IMPACT and managing and developing IMPACT’s programs in Nigeria. At present IMPACT programmes comprise an FCDO-funded TPM project, where IMPACT serves in a Consortium with CLEAR Global and FACT Foundation. The CC will serve as the Consortium Assessment Manager, devoting 50% of his or her time to the management of the project, while devoting 50% on stakeholder engagement and fundraising within the wider response. The CC is furthermore in regular contact with HQ, ensuring that organizational risks are promptly and clearly communicated to the ED, the Director of Country Programs and Operations, and other relevant HQ Senior Management. She/he will promote organizational vision and core values across the mission and will actively link with HQ to contribute to the implementation of IMPACT’s global strategies.
RESPONSIBILITIES
The CC responsibilities include the following:
STRATEGY DEVELOPMENT & IMPLEMENTATION

Ensure IMPACT has an up-to-date understanding of the country’s socio-economic situation, the impact of the crisis, as well as the aid/humanitarian coordination mechanisms. Operationalise this understanding through (i) an up-to-date research gaps analysis, (ii) and up-to-date IMPACT Portfolio Strategy, and (iii) an up-to-date Country Strategy.
For IMPACT writ large, develop and oversee the implementation of this Country Strategy for the mission, and take a lead role in identifying strategic opportunities for strengthening IMPACT’s work in the country, including identify funding opportunities to strengthen the research portfolio.
Liaise with partner organisations and stakeholders in Nigeria to identify host organisations and operationalise IMPACT’s research.
For the TPM Project, set out the overarching strategy for the project, oversee the actualisation of the project, and ensure impact at the outcome level.

FUNDRAISING

In close coordination with IMPACT HQ, approach donors to identify funding to support IMPACT’s programmes (including, as relevant, REACH, PANDA, and AGORA).
Once donor funding has been identified for IMPACT programmes, oversee project proposal conceptualisation (problem statement, logframe) within the framework of the Nigeria Country Strategy, ferry proposals through HQ Grant Management Unit for validation, and submit them to the donors.
Once donor funding has been identified for IMPACT programmes, oversee budget design and development, ferry budgets through the HQ Finance department for validation, and submit them to the donors.
Negotiate proposals and/or contracts with donors, in close coordination with IMPACT HQ.
Once funding has been secured, oversee the recruitment of new staff, and integrate them into the IMPACT team.

PROGRAMME PLANNING AND IMPLEMENTATION

For the TPM Project, supervise the programme implementation, ensure deliverables are met, and oversee or lead the stakeholder engagement with FCDO and Implementing Partners for the dissemination and learning portion of each research component.
For the TPM Project, liaise closely with Consortium Members Clear Global and FACT to ensure that the consortium is delivering as expected, and communication with FCDO and Implementing Partners is timely and clear.
Ensure that all programs are conducted in coordination with and, when relevant, undergo the validation by IMPACT HQ; For all research, review TORs, data and draft deliverables, supporting assessment, data and GIS teams to ensure they meet expected standards before being sent to IMPACT HQ for validation; Ensure the quality and accuracy of technical information provided as well as the confidentiality and protection of collected information.
For IMPACT writ large, supervise all programming, ensure donor requirements are met, deliverables are completed in a timely fashion, and ambition to engender impact at the outcome level.
Keep track of progress and delays of all program implementation. Ensure that delays or identified problems for specific programs are reported to HQ in writing and orally in a timely manner.

KNOWLEDGE SHARING AND LEARNING PROCESSES

Keep track of progress and delays of all program implementation. Ensure that delays or identified problems for specific programs are reported to HQ in writing and orally in a timely manner.
Ensure learning by the country team from relevant best practice internally and externally both nationally and globally and make learning available for other programs; organize a program review workshop and document lessons learnt at the end of each program.
Ensure, via efficient line management, that due attention is given to staff career development and progression.

PROJECT CYCLE MANAGEMENT
Grant and Project management

For the TPM Project, supply Clear Global with all the documentation that they would require for the narrative and financial reporting to FCDO.
While Clear Global leads on grant management for the TPM Project, for prospective alternative IMPACT programming, organize project kick-offs, review/updates, and end of Project meetings. Likewise, monitor output and cash burn rates to meet narrative and financial reporting requirements in a timely manner in close coordination with HQ Grants Management and HQ Finance departments.

Financial Management

Anticipate financial risks and gaps in funding.
In collaboration with HQ Finance, control project budgets to avoid under/overspending.
Perform forecasting and ensure timely and accurate finance reporting to HQ Finance, including monthly submission to HQ of updated Budget Follow Up tables (BFUs) for all programmes, as well as staff allocation tables.

Assets and IT Management

Oversee the organisation of all data back-ups in Nigeria, including the implementation and maintenance of country server for internal information and documentation and the HQ server for data originating from the field.
Ensure and regularly monitor use of server by all team members as per IMPACT guidelines.
Oversee the management of all assets in Nigeria.

 External Audit follow-up

Support HQ Finance with the preparations for external audits.

TEAM MANAGEMENT AND LEADERSHIP

Provide leadership across the Mission, both within the purview of the TPM Project and prospective alternative Projects.
Transmit IMPACT’s values and vision across the mission and support managers to do the same.

Staff Management

Ensure that all staff members understand and are ale to perform their roles and responsibilities, as well as their reporting and validation duties to HQ.
Ensure that all staff members have clear and regularly updated ToRs, Workplans, and Key performance Indicators (KPIs) against which their performance will be appraised.
Promote team building, productivity, and staff welfare.
Mentor and support the team to build capacities, improve efficiency and performance.
Promote the growth and development of staff within the organisation, actively linking with HQ to provide feedback and support retention and internal mobility. Identify capacity building opportunities for growth, proactively provide high-performing staff with opportunities to surge (a short-term deployment to another mission) and develop pathways for junior staff to grow and move into management or specialist positions.
Manage interpersonal conflicts (internal and external)
Ensure communication and linkages with HQ are made immediately in case of the occurrence of an HR-related problem.
Ensure new staff receive appropriate induction and training upon arrival.
Ensure that in-country staff receive regular training on IMPACT code of conduct and policies.

Administration and HR Management

In coordination with IMPACT HQ (and for national staff with hosting partners) proactively adapt the staffing structure to needs and funding.
Ensure timely and accurate HR reporting to IMPACT HQ.
Ensure regular performance appraisals of staff.

INTERNAL COORDINATION AND COMMUNICATION

Ensure regular reporting to IMPACT HQ through the Monthly Coordination Report, as well as direct reporting to HQ grants management, finance, HR and program departments.
Ensure that any risk to IMPACT programming, projects or staff is as soon as possible communicated to and understood by IMPACT regional coordinators and relevant HQ head of department, including, when relevant, the Executive Director.

EXTERNAL ENGAGEMENT

Establish, maintain, and where possible, improve active and regular working relationships with coordination platforms (sectors, working groups, INGO Forum (NIF), ISWG, AAWG, etc).
Promote a regular and pro-active contribution of IMPACT and its programmes in key aid decision-making forums and documents.
Ensure that IMPACT and its programs are well understood by key aid stakeholders and that potential partnerships options have been explored when relevant.

DISSEMINATION OF PRODUCTS AND EXTERNAL COMMUNICATIONS

Lead the dissemination of research/programmes products/outputs, including through in-country presentations, website articles, journal articles, IMPACT social media contents, targeted e-mails, meetings, etc in line with IMPACT Dissemination and External Communication guidelines.
Support IMPACT HQ in global-level dissemination related to the country mission.
Centralise all media contacts in Nigeria and ensure that all media exchange is subject to prior written validation by the HQ Director of Advocacy.

ACCOUNTABILITY TO COMMUNITIES AND BENEFICIARIES

The staff member is responsible for ensuring that all relations with the communities we work are conducted in a respectful and consultative manner. Due attention must be paid to ensuring that communities are adequately consulted and informed about IMPACT’s programme objectives, activities, beneficiary selection criteria, and methodologies. This is the responsibility of every IMPACT staff member.

DATA CONFIDENTIALITY AND DATA PROTECTION

The IMPACT CC will maintain the strictest confidentiality on all data collected and related processes. He/she will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT.

REQUIREMENTS

Academic Excellent academic qualifications, including a Master’s degree in a relevant discipline (International Relations, Political Sciences, Social Research, Economics, Development Studies, or similar)
Management experience Previous experience in a senior management role in a INGO at field level. Proven track record in successful management of international and national teams in humanitarian contexts
Familiarity aid system Familiarity with the aid system, and the research community.
Communication/reporting skills Excellent communication and drafting skills for effective reporting, including proven experience in contributing to high level presentations/briefings.
Years of work experience At least 5 years of relevant working experience preferabl or proven progression within IMPACT.
Research skills: Excellent research and analytical skills an asset. Experience in assessments. M&E, field research, evaluations an asset.
Software skills: Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset.
Multi-tasking skills Ability to multitask with tight deadlines, on numerous research cycles in complex environment.
Level of independence A self-starter with a proven ability to work independently.
Cross-cultural work environment Ability to operate in a cross-cultural environment requiring flexibility.
Experience in geographical region Past experience in Sub-Saharan Africa is desirable.
Language skills Fluency in English required.
Security environment Ability to operate in a complex and challenging security environment. more