Role Objective

Our client is looking for a competent Plumber highly focused on ensuring all plumbing corrective and preventive maintenance activities are swiftly performed with excellence.

Core Duties and Responsibilities


Coordinate the daily and weekly operation of plumbing works.
Developing and executing major maintenance overhauls and outages.
Responsible for performing work... necessary to keep the plumbing infrastructure and fixtures.
Responsible for troubleshooting and carrying out all repairs to all equipment, machinery, valves, pumps and building systems related to the water/sewage/steam piping in the hotel.
Ensure all the plumbing systems, machinery and equipment are routinely inspected, repaired as required and are in good running order and condition.
To respond to guest requests and to carry out repairs and maintenance in guest rooms and public areas.
Inspecting, maintaining, and repairing plumbing systems throughout the hotel.
Conducting routine inspections to identify potential plumbing problems and recommending preventive measures.
Keeping accurate records of plumbing maintenance activities, repairs, and replacements.
Adhere to the hotel’s’s environmental, health, and safety procedures and policies.
Perform other related duties as assigned.


Job Specifications and Qualifications


Diploma in Mechanical Engineering or equivalent work experience. 
Two (2) years’ experience in a similar role.
Experience in plumbing, and equipment repair.


Key Competencies


Effective communication skills 
Strong time management 
Record keeping skills.
 more
  • Engineering
  • Technical
Role Objective

Our client is looking for a results-driven Lead Plumber who is particularly great at plumbing works and the corrective and preventive maintenance activities to ensure maximum customer satisfaction.

Core Duties and Responsibilities


Coordinate the daily and weekly operation of the Maintenance Department.
Understand the knowledge, skills, and abilities of each maintenance... employee in order to select, train, and provide guidance and inspiration through leadership and teamwork to ensure empowered work teams.
Developing and executing major maintenance overhauls and outages.
Responsible for performing work necessary to keep the plumbing infrastructure and fixtures.
Works closely with other departmental personnel to maintain production equipment, electrical, gas, plumbing etc. in order to ensure that tasks are completed in a planned and coordinated fashion.
To carry out daily preventative tasks, emergency and planned troubleshooting and repairs, new installs and retrofits of any space within the hotel property.
Responsible for troubleshooting and carrying out all repairs to all equipment, machinery, valves, pumps and building systems related to the water/sewage/steam piping in the hotel.
Ensure all the plumbing systems, machinery and equipment are routinely inspected, repaired as required and are in good running order and condition.
To respond to guest requests and to carry out repairs and maintenance in guest rooms and public areas.
Responsible for working with contractors and in-house staff on renovation and remodelling requirements and prepare a materials list and pricing for the project.
Responsible for ensuring supplies are stored and organized in a manner where inventories can be maintained. 
Inspecting, maintaining, and repairing plumbing systems throughout the hotel.
Conducting routine inspections to identify potential plumbing problems and recommending preventive measures.
Keeping accurate records of plumbing maintenance activities, repairs, and replacements.
Adhere to the hotel’s’s environmental, health, and safety procedures and policies.
Perform other related duties as assigned.


Job Specifications and Qualifications


Diploma or Bachelors’ Degree in Mechanical Engineering or equivalent work experience. 
Five (5) years’ experience in a similar role.
Experience in plumbing, gas, electrical and equipment repair.
Must have previous supervisory experience.
Working knowledge and ability to repair the HVAC, mechanical and electrical equipment systems within the hotel.


Key Competencies


Excellent guest service 
Effective communication skills 
Demonstrated leadership ability 
Strong time management 
Record keeping skills.
 more
  • Engineering
  • Technical
Role Objective

Our client is looking for a results-driven Lead Plumber who is particularly great at plumbing works and the corrective and preventive maintenance activities to ensure maximum customer satisfaction.

Core Duties and Responsibilities


Coordinate the daily and weekly operation of the Maintenance Department.
Understand the knowledge, skills, and abilities of each maintenance... employee in order to select, train, and provide guidance and inspiration through leadership and teamwork to ensure empowered work teams.
Developing and executing major maintenance overhauls and outages.
Responsible for performing work necessary to keep the plumbing infrastructure and fixtures.
Works closely with other departmental personnel to maintain production equipment, electrical, gas, plumbing etc. in order to ensure that tasks are completed in a planned and coordinated fashion.
To carry out daily preventative tasks, emergency and planned troubleshooting and repairs, new installs and retrofits of any space within the hotel property.
Responsible for troubleshooting and carrying out all repairs to all equipment, machinery, valves, pumps and building systems related to the water/sewage/steam piping in the hotel.
Ensure all the plumbing systems, machinery and equipment are routinely inspected, repaired as required and are in good running order and condition.
To respond to guest requests and to carry out repairs and maintenance in guest rooms and public areas.
Responsible for working with contractors and in-house staff on renovation and remodelling requirements and prepare a materials list and pricing for the project.
Responsible for ensuring supplies are stored and organized in a manner where inventories can be maintained. 
Inspecting, maintaining, and repairing plumbing systems throughout the hotel.
Conducting routine inspections to identify potential plumbing problems and recommending preventive measures.
Keeping accurate records of plumbing maintenance activities, repairs, and replacements.
Adhere to the hotel’s’s environmental, health, and safety procedures and policies.
Perform other related duties as assigned.


Job Specifications and Qualifications


Diploma or Bachelors’ Degree in Mechanical Engineering or equivalent work experience. 
Five (5) years’ experience in a similar role.
Experience in plumbing, gas, electrical and equipment repair.
Must have previous supervisory experience.
Working knowledge and ability to repair the HVAC, mechanical and electrical equipment systems within the hotel.


Key Competencies


Excellent guest service 
Effective communication skills 
Demonstrated leadership ability 
Strong time management 
Record keeping skills.
 more
  • Engineering
  • Technical
Role Objective

The Maintenance Manager is responsible for overseeing the maintenance and functionality of our hotel\'s property physical assets, infrastructure ensuring that everything remains in pristine condition. This role involves managing maintenance teams, functionality, sustainability, coordinating repair and maintenance projects, fire and safety programs, equipment inventory control and... ensuring a safe, comfortable environment for both guests and staff

Core Duties and Responsibilities


Executes emergency procedures in accordance with hotel standards.
Maintains engineering department staffing levels so as to provide for optimal performance 
Establishes daily work assignments, and directs flow of same to completion
Maintains open communications with all hotel departments to ensure smooth operations and guest satisfaction 
Coordinate maintenance tasks and repairs to ensure the proper functioning of the hotel\'s facilities.
Manage a team of maintenance staff and external vendors to execute maintenance projects.
Ensure compliance with safety regulations, conduct regular safety inspections, and address potential hazards promptly.
Develop and maintain emergency response plans for various scenarios.
Assist in budget planning and management related to facilities maintenance and repair.
Maintain a clean and well-maintained environment to enhance the guest experience.
Address guest concerns related to facilities promptly and professionally.
Collaborate with external contractors and suppliers to ensure timely and quality service delivery.
Directs and supervises the implementation of an effective Trouble Report system, together with other day-to-day works of general maintenance and repair to ensure that the building, its contents and its surroundings are in good condition
Maintains a fire Log book including all statutory checks and inspections.
Draws up preventive maintenance schedules for every item of mechanical and electrical plant or equipment, including that of other Departments such as Laundry, Kitchen, Swimming Pool etc
Conversant with the County By-laws and NEMA regulations and stays updated with the developments of Engineering trends worldwide and makes appropriate recommendations.
Develop and implement comprehensive facility maintenance and management plans. 
Coordinate scheduled maintenance, repairs, and renovations across OPC facilities.
Conduct routine inspections to ensure compliance with legal and regulatory requirements. 
Oversee fire prevention, emergency response planning, and risk mitigation strategies.
Supervise external contractors and service providers engaged in facility maintenance, repairs, and construction projects. 
Prepare and manage the facilities Division budget, ensuring cost effective maintenance and operational efficiency. 
Identify opportunities for reducing costs through improved resource management and innovative solutions.
Coordinate with other departments to address maintenance needs and ensure minimal disruption to guests.
Develop and implement maintenance schedules and procedures.
Maintain inventory of supplies and equipment necessary for maintenance tasks.
Respond promptly to guest requests for maintenance assistance.
Conduct training sessions for maintenance staff on safety and best practices.
Perform other duties as assigned. 


Job Specifications and Qualifications


Bachelor’s degree in construction management, facilities management, engineering, building technology or a related field.
At least 5 years relevant work experience.
Demonstrated expertise in building maintenance, electrical systems, and infrastructure management


 Key Competencies


Exceptional interpersonal and guest relations skills 
Ability to coordinate multiple projects and contractors efficiently.
Excellent organizational and multitasking abilities.
Strong communication skills.
Strong leadership and team management skills.
Technical expertise in building systems, electrical and equipment systems, and maintenance practices.
Excellent problem-solving
Strong decision-making abilities.
Strong budgeting and cost-control skills.
Familiarity with health, safety, and environmental compliance.
 more
  • Engineering
  • Technical
Role Objective

A leading law firm in Nairobi seeks to add to their team with an individual who is well versed matters Commercial and Conveyancing. 

Core Duties and Responsibilities


Offer legal advice to clients on the legal processes involved in purchasing & selling of property.
Conduct due diligence on conveyancing transactions, prepare sale agreements, completion documents and... ensure proper registration of documents.
Prepare property lease agreements & ensure contracts are duly signed as scheduled.
Liaising with clients and key stakeholders such as the mortgage lenders, Land Registry, Government Departments, estate agents, land valuers and surveyors.
Assist with due diligence and other intellectual property issues related to contracts, agreements and other transactional matters.
Enhance the firm’s client base through effective liaison with existing clients.
Provide Legal opinion on matters relating to property & real estate.
Drafting Conveyancing documents and Legal documents.
Sending terms of engagement and estimates of fees and disbursements
Oversee handling of all client matters before the Lands Registry, Local Authorities and Survey of Kenya & National Lands Commission.
Liaising with clients and key stakeholders such as the mortgage lenders, estate agents, land valuers.
Ability to prepare security documents and ensure they are properly executed and properly registered.
Provide legal opinion, advice on commercial and corporate transactions and matters relating to property & real estate.
Carrying out the negotiation, drafting and review of commercial contracts, legal documents and ensuring they are duly executed.
Any other duties as assigned.


  Job Specifications and Qualifications


At least one (1) years Post admission experience in a busy law firm.
An upper 2nd Bachelors of Laws (LLB) degree from a recognized university.
A valid practicing certificate.


    Key Competencies


High Integrity.
Excellent writing and report skills.
Commercial Acumen skills.
Excellent research skills and drafting of legal documents.
Proactive and aggressive.
Keen attention to details.
Excellent Leadership skills.
Excellent interpersonal skills.
Ability to multitask.
 more
  • Law
  • Legal
Administrator Vacancy- Nairobi 

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Role Objective

The Administrator will play... a crucial role in ensuring the smooth and efficient operation of an office or organization. This will involve managing day to day operations, client relations and correspondence, social media and other support tasks.

Core Duties and Responsibilities


Oversee and coordinate daily office operations that includes maintaining office systems, ensuring a well-organized workspace, and managing office supplies and equipment.
Act as the primary point of timely correspondence for internal and external inquiries such as responding phone calls, welcoming visitors, and handling incoming and outgoing emails and mail with professionalism.
Manage calendars, schedule appointments and meetings, and arrange travel and accommodations for staff and executives. 
Preparing meeting agendas and taking detailed minutes.
Create, organize, and maintain both digital and physical files, records, and databases.
Assist with financial tasks such as casual payment lists and daily expenses and Process invoices, prepare accurate quotations, liaise with the finance department.
Take part in event coordination to ensure all logistics handled well and seamless array of activities in venue, transport, sound, catering, entertainment etc
Handling client complaints a professional aiming at resolving with a positive experience.
Act as a liaison between different departments and external stakeholders. 
Coordinate and support company and client events, meetings, and other departmental needs that require attention.
Any other duties as assigned.


  Job Specifications and Qualifications


Bachelors degree in Business Administration /Communication from a recognized university or a related field is preferred
At least Three (3) years relevant work experience 
Prior experience in an administrative or relevant support role is highly valued.
Strong Technical proficiency in Microsoft Office Suite.


    Key Competencies


Strong Organizational & Time Management Skills.
Excellent Communication & Interpersonal Skills:
Attention to Detail.
Proactive Problem-Solving Skills.
Flexibility & Adaptability
 more
  • General
Role Objective

The legal clerk will also be responsible for performing clerical, preparing legal documents, file tracing, and delivering documentation to courts, law firms, relevant legal offices amongst other collaborative duties.

A medium sized law firm based in Nairobi seeks to have a motivated legal clerk join their team. 

Core Duties and Responsibilities


Prepare legal... documents.
Compile legal documentation into files and maintain an organized filing system.
Compile case materials and write reports.
Through follow up and updating management on case files for all the departments.
Documenting hearing dates in litigation matters.
Facilitating service of legal documents.
Filing court documents and any other legal documents.
Organizing the legal department registries.
Assist paralegals and advocates in locating files and organizing, copying, and maintaining documents.
Providing any other legal clerical services that may be required.
Any other related duties as allocated.


Job Specifications and Qualifications


At least a Diploma in Law or Business Administration from a recognized institution.
Three years of work experience in a law firm.


Key Competencies


Proficiency in Microsoft Office Suite
Comfortable with highly confidential information
Teamwork
Strong verbal and written communication skills
Excellent document management skills.
Strong research skills.
Flexible schedule with a commitment to attendance.
Critical thinker who displays accuracy and attention to detail.
Ability to work under pressure and meet deadlines.
 more
  • Law
  • Legal
Marketing Manager Vacancy- Hotel

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Role Objective

An established hotel... seeks a Marketing Manager is responsible for a wide range of duties aimed at increasing the hotel\'s brand awareness, driving revenue, and attracting a target market.

Core Duties and Responsibilities


Creating and executing comprehensive marketing plans aligned with the hotel\'s business objectives.
Conducting thorough market research to identify trends, analyze competitor activities, and understand the needs and preferences of potential guests.
Creating, managing, and tracking the marketing budget, ensuring cost-effectiveness and a strong return on investment (ROI) for all activities.
Ensuring the hotel\'s brand identity, messaging, and visual style are consistent across all marketing materials and channels, from the website to social media and printed collateral.
Managing the creation of engaging content, including photography, videos, written copy, and other promotional materials.
Building and maintaining relationships with media outlets, influencers, travel agencies, tourism boards, and local businesses to secure positive press and create strategic partnerships. 
Developing and executing a social media strategy, managing content calendars, engaging with followers, and monitoring performance across platforms like Facebook, Instagram, and LinkedIn.
Actively monitoring and responding to guest reviews and feedback on platforms like TripAdvisor and Google to maintain a positive online reputation.
Planning and managing digital advertising campaigns and collaborating with online travel agencies to optimize the hotel\'s online presence.
Managing the hotel\'s guest database and executing email marketing campaigns to promote special offers, build customer loyalty, and drive repeat business.
Collaboration with Sales & Revenue Teams to develop and promote special packages, promotions, and events.
Identifying, lead generation and targeting new markets and potential clients, and assisting the sales team in securing new business.
Planning and promoting hotel events, seasonal campaigns, and special promotions to attract new guests and increase revenue.
Monitoring key marketing performance metrics, such as website traffic, social media engagement, and campaign effectiveness.
Preparing and presenting regular reports to senior management on marketing performance, budget usage, and ROI, providing insights and recommendations for future strategies.
Assisting in Recruiting, training, and supervising a marketing team.
Ensuring clear and effective communication with all hotel departments to align marketing efforts with operational and business goals.


Job Specifications and Qualifications


Bachelor’s Degree in Business Administration, Marketing, Communication, or a related field.
At least 5 years work experience.
Proven track record.


Key Competencies


Top Notch Marketing skills
Excellent communication skills
Strong Digital Marketing skills,
Market Intelligence
Business Acumen Skills
Excellent Customer Service
 more
  • Hospitality
  • Hotel
  • Restaurant
Role Objective:

Our client in hospitality seeks to fill this position with vibrant personnel who is able to run their office operations while undertaking the sales activities. If you are looking for a challenge this one might be for you.

Core Duties and Responsibilities


Handle and follow up on enquiries via calls, emails and digital platforms.
Conduct appropriate demonstrations and... ensure that clients have a full understanding of our product offering.
Welcome visitors and direct them to the appropriate department.
Attending events, tradeshows and making presentations to clients on behalf of the firm in order to increase awareness and generate revenue.
Generate leads and follow up on prospects.
Qualify leads and generate quotes or proposals, invoices etc
Onboarding new clients, preparation of client service contracts.
Driving brand awareness across various platforms and preparation of reports on analysis, research and reach.
Coordinating the creation and delivery of marketing materials and content.
Brainstorm and conceptualize proposals for clients. 
Keep abreast of competitor activity and market trends. 
Promoting the company’s existing service offerings and introducing new products and services to the market.
Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company’s marketing goals. 
Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities. 
Ensuring adequate communication with the customers, post-delivery service and resolving and forwarding feedback/complaints. 
Compiling of individual sales report as per the company requirements.
Preparing weekly activity reports, petty cash , operation reports as required.
Liaising with clients, suppliers and other stakeholders as required.
Ensuring that the office operations and resources are at optimal at all times.
Any other duties as assigned.


Key Competencies


Great interpersonal skills.
Persuasion and Negotiation skills.
Results Oriented.
Outstanding written and verbal communication skills.
Exceptional organizational and time management skills.
Strong crisis management skills
High Integrity.


Job Specifications and Qualifications


Diploma/Bachelor's degree in Communication, Sales & Marketing, Business Administration or a related field.
At least 2 years’ work experience.
Proficiency in Microsoft Office Suite


Deadline: 12th September 2025
 more
  • Administration
  • Secretarial
Role Objective


Our Client in Machakos is seeking a Dynamic and Customer Centric Rooms Division Manager is responsible for coordinating and overseeing entire Front Office, Housekeeping and Public Areas activities and ensuring efficient operations with a commitment to excellence while delivering exceptional guest experiences, maintaining high standards and maximizing revenue opportunities... within the room division in accordance with the Hotel’s operational requirements.


Core Duties and Responsibilities


Co-ordinates, directs, coaches and monitors Front Office & Housekeeping resources and activities to achieve goals 
Seeks to maximise guest satisfaction levels at all times by developing initiatives and future strategies 
All department operational tasks are completed with a guest centric approach and to company standards 
Demonstrates understanding of guests’ present and future needs 
Provide training, coaching, and professional development opportunities to front office and housekeeping staff, ensuring they have the necessary skills, knowledge, and resources to deliver exceptional service and meet performance standards.
 Develops and implements strategies to minimise staff turnover and increase labour efficiencies 
Monitors day to day work activities, including roster development and scheduling of general tasks across the department 
Liaises with HR regarding employee records and employee relations issues 
Takes responsibilities for all department revenue and expenses and recommends strategies to control costs 
Monitors seasonal expenditure in line with the budgets cash flow 
Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check-in and check-out processes, and exceptional service delivery.
Oversee the reservation department, ensuring accurate and efficient handling of room reservations, group bookings, and guest inquiries, and implementing strategies to optimize room revenue and occupancy levels.
Develop and implement guest service initiatives and standards to enhance the overall guest experience, including personalized service, VIP amenities, and special touches that exceed guest expectations.
Manage the housekeeping department, including room attendants, supervisors, and laundry staff, to ensure cleanliness, hygiene, and maintenance of guest rooms, public areas, and back-of-house facilities.
Implement and maintain quality assurance standards for guest accommodations, including room cleanliness, maintenance, and amenities, conducting regular inspections and audits to ensure compliance with brand standards and guest satisfaction.
Develop and implement strategies to maximize room revenue and occupancy levels, including pricing strategies, distribution channel management, and upselling initiatives, to achieve revenue targets and 
Prepare and manage departmental budgets, including staffing, operating expenses, and capital expenditures, to achieve financial targets and control costs while maintaining service quality and standards.
Evaluate and implement technology solutions and systems to streamline operations and enhance guest services.
Ensure compliance with safety and security procedures and regulations, including emergency preparedness, fire safety, and guest security measures, to ensure the safety and well-being of guests and staff.
Collaborate with other hotel departments, including sales, marketing, food and beverage, and maintenance etc, to coordinate activities, share information, and ensure a seamless guest experience across all areas of the hotel.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Attends and responds timely to customer service department request.
Develops close relationships with guests throughout their stay with the aim of gaining their loyalty.
Must have the ability to anticipate guest needs, change goals and direction quickly and multitask is essential to success in this role.
Understands the behavior patterns of regular guests and issues instructions to the different teams within the department.
Communicate effectively and consistently with the other departments and ensures that information circulates smoothly between them.
Completes daily room inspections to ensure all standards are met and VIP rooms are in pristine condition.
Ensures the rooms division department adheres to all local authority\'s guidelines and regulations.
Takes part in or validates the recruitment of all team members.
Carries out annual performance appraisals on the people directly under his/her responsibility, sets targets and provides support for career development.
Offers input to the marketing and commercial action plan for the hotel.
Carries out occasional checks on cash operations, activity reports etc.
Checks and analyses the dashboard charts prepared by the Rooms Division Departments.
Any other duties as assigned.


  Job Specifications and Qualifications


Diploma or Degree in Hospitality, Business Management or related field.
At least 5 years in a MICE setting as a Room Divisions Manager
Any other relevant professional certification is an added advantage.


    Key Competencies


Interpersonal Skills 
Leadership Skills
Proactivity and Self Initiative 
Time Management Skills
Excellent Communication Skills
Ability to work under pressure
Planning/Organising skills
Professionalism
High Integrity.
Keen to details


Deadline:12th September 2025
 more
  • Hospitality
  • Hotel
  • Restaurant
Core Duties and Responsibilities


Participate in planning and execution of marketing and sales promotional activities to promote sales and product awareness.
Develop and implement strategies for review and marketing of aged parts to reduce obsolescence.
Conduct customer visits and support through training and supply of catalogues and training materials.
Assist develop parts distribution... network through identification of potential partners.
Coordinates sales effort with marketing, finance, technical and logistics teams. 
Prepare and submit sales activity reports: daily call reports, weekly/monthly work plans and territory analysis updates.
Conduct comprehensive market research, qualifying leads and crafting persuasive proposals. 
Provide exemplary client service through timely follow-ups and tailored solutions. 
Conduct regular field visits to prospect and generate sales;
Develop detailed customer profile to understand their current and future requirements.
Prepare accurate quotations to ensure customers are informed of prices and stock availability in a timely manner, and close sales;
Follow up with credit customers to ensure timely payment for parts purchased on credit.
Respond to customer complaints promptly to enhance customer satisfaction and retention.
Any other duties as assigned.


Job Specifications and Qualifications


Diploma /Degree in Business Management, Sales and Marketing, Engineering or other relevant field.
At least 3 years of selling of spare parts, fittings.
In-depth knowledge of Tractor & Truck Parts. 


Key Competencies


Demonstrated negotiation, sales and presentation skills.
Proven ability to manage client experiences and foster enduring relationships.
Excellent Business acumen and commercial awareness. 
Excellent customer service skills. 
Good communication skills.  
High Integrity skills.
 more
  • Sales
  • Marketing
  • Retail
  • Business Development
Role Objective


A busy hotel seeks an organized and aggressive individual, ensuring high-quality customer service, and building relationships with key accounts to generate revenue, expand market share, and achieve profitability targets.
The role involves achieving individual and team sales targets, developing strategies, ensuring timely tender and bids submission, and identifying emerging... markets.


Core Duties and Responsibilities


Conduct market research to identify new opportunities and trends in the hospitality sector.
Develop strategies that generate quality leads for our clients.
Prepare and manage all communications and ensure high quality experience, pre, during and post engagement.
Foster relationships with community organizations, businesses, and vendors providers to build partnerships and referral networks.
Manage digital marketing efforts, including social media, email campaigns, and website content.
Oversee the production of marketing materials and ensure brand consistency.
Develop and execute business development plans to expand the services.
Analyze marketing and business development performance metrics and adjust strategies as needed.
Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.
Collaborate with the management team to align marketing efforts with overall business objectives.
Manage the marketing budget and ensure cost-effective use of resources.
Train and supervise the client service and marketing team to achieve departmental goals.
Monitor competitor activities and provide insights to improve the market position.
Prepare regular reports on marketing and business development activities and outcomes.
Maintain up-to-date knowledge of healthcare regulations and industry standards.
Work closely with the customer service team to enhance patient satisfaction and retention.
Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.
Developing and executing innovative strategies to expand our client base, visibility and increase market penetration.
Building and maintaining strong relationships with existing clients, ensuring exceptional customer satisfaction and retention.
Analyzing market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.
The role involves managing customer databases, developing monthly interactions, managing communication, preparing reports and establishing SLAs and compliance with deliverables.
Any other administrative duties as assigned.


  Job Specifications and Qualifications


Bachelor’s Degree in Marketing, Business Administration, Communication, or a related field.
At least 5 relevant experience in the same role.
Proven track record of successful marketing campaigns and business development initiatives.


Key Competencies


Strong leadership skills
Excellent communication
Strong Digital Marketing skills,
Market Intelligence
Business Acumen Skills
Excellent media relations skills
High Integrity
Excellent Customer Service
Creativity and self-motivation.
 more
  • Hospitality
  • Hotel
  • Restaurant
Role Objective


A leading medium sized law firm in Nairobi seeks to fill the position with an individual with a vast experience in law possessing strong leadership ability.


Core Duties and Responsibilities


Preparing Legal opinion on matters relating to Property & Real estate,Banking and Finance, Conveyancing, Commercial or Corporate law
Drafting  various Legal... documents.
Liaising with clients and key stakeholders such as the mortgage lenders, estate agents, land valuers etc.
Provide legal opinion, advice on commercial and corporate transactions and matters.
Carrying out the negotiation, drafting and review of commercial contracts, legal documents and ensuring they are duly executed.
Offer legal advice to clients on the legal processes involved in purchasing & selling of property.
Conduct due diligence on conveyancing transactions, prepare sale agreements, completion documents and ensure proper registration of documents.
Prepare property lease agreements & ensure contracts are duly signed as scheduled.
Assist with due diligence and other intellectual property issues related to contracts, agreements and other transactional matters.
Preparation of security documents.
Supervise and appraise direct reports based on the firm’s policies and systems. 
Identify client needs and respond quickly with recommended solutions. 
Respond promptly and professionally to requests, challenges relating to client matters.
Keep abreast of issues that may affect the industry and the clients.
Remain current on client\'s business and industry to ensure that advice provided is sound and relevant. 
Perform any other relevant duties assigned. 


Qualifications:


Bachelor’s Degree in Law from a recognized university.
At least 5 years’ experience post admission


Competencies


Strong Leadership skill.
High Integrity
Keen attention to details 
Client Care Skills
Excellent Communication Skills
Flexibility to adapt to changing priorities and focus.
 more
  • Law
  • Legal
Role Objective:


We are a dynamic female-led law firm in Nairobi, with a growing litigation and commercial disputes practice. The firm is seeking an ambitious Litigation Associate to step in, champion cases, and grow into leadership. You will find an environment that values initiative, excellence, mentorship, and opportunity for partnership.


Core Duties and Responsibilities


Manage... all phases of litigation.
Conduct detailed case strategy.
Champion client relationships: directly handle client interactions, reporting, and feedback.
Lead junior team members: delegate, review work, coach & support growth.
Assist with business development: support pitch prep, contribute legal insights & firm branding.
Commit to professional growth: attend training, legal research updates, industry networking.
Meeting with clients to understand, interviewing them on their legal issues, needs objectives, and provide advice accordingly. 
Providing legal and technical advice including drafting legal opinions.
Undertaking due diligence on litigation matters.
Conducting research on relevant laws, regulations, precedents, and case law to build on each case assigned to you
Drafting and reviewing various legal documents.
Managing deadlines and court schedules effectively, ensuring timely filings and appearances.
Preparing and filing legal pleadings and documents with the appropriate court or tribunal.
Collaborating with advocates and colleagues in various high value litigation cases in order to achieve success.
Representing clients in legal matters such as hearings, motions, and trial proceedings.
Regularly updating clients on the status of their cases in a simple manner by breaking down the legal terminologies.
Conducting cross-examination.
Engaging, Draft and review settlement agreements to ensure that the client’s interests are protected through a favorable resolution.
Corresponding and negotiating with opposing counsel to resolve disputes favorably.
Ensuring that invoicing, collection of payable fees and timely payments are made.
Building positive and maintaining good relationships with clients and potential clients.
Participation and contributing to the growth of litigation department goals and objectives.
Any other relevant duties as assigned.


Key Competencies


Strong drafting & legal research skills
Excellent client-facing and interpersonal skills capable of managing high‑value relationships
Demonstrated leadership: active role in mentorship, project delegations, or case management guidance  
Strategic thinker with strong initiative, time management, and teamwork skills
Commitment to professional development and openness to being on partnership path can take feedback and give constructive feedback  to a team and leaders.
Excellent communication and teamwork skills
Attention to detail 
Excellent time management and organizational skills
Ability to take constructive feedback positively
Ability to work under tight deadlines and in a fast-paced environment.


Job Specifications and Qualifications


LLB- only second class & admission to the Kenyan Bar (in good standing)
At least 5 years’ litigation experience, ideally in commercial or complex disputes  
Proven courtroom experience with reported cases on eKLR


Why Join the Law Firm


High-impact cases: substantive courtroom and advisory work
Fast-track development
Collaborative culture: small-team agility with broad accountability
 more
  • Law
  • Legal
Role Objective

Our client in upper hill in the legal sector is seeking an advocate to join their team well versed in commercial and conveyancing matters.

Core Duties and Responsibilities


Provide Legal opinion on matters relating to property & real estate.
Drafting Conveyancing documents and Legal documents.
Sending terms of engagement and estimates of fees and... disbursements
Oversee handling of all client matters before the Lands Registry, Local Authorities and Survey of Kenya & National Lands Commission.
Liaising with clients and key stakeholders such as the mortgage lenders, estate agents, land valuers.
Provide legal opinion, advice on commercial and corporate transactions and matters relating to property & real estate.
Carrying out the negotiation, drafting and review of commercial contracts, legal documents and ensuring they are duly executed.
Offer legal advice to clients on the legal processes involved in purchasing & selling of property.
Conduct due diligence on conveyancing transactions, prepare sale agreements, completion documents and ensure proper registration of documents.
Prepare property lease agreements & ensure contracts are duly signed as scheduled.
Liaising with clients and key stakeholders such as the mortgage lenders, Land Registry, Government Departments, estate agents, land valuers and surveyors.
Assist with due diligence and other intellectual property issues related to contracts, agreements and other transactional matters.
Enhance the firm’s client base through effective liaison with existing clients.
Ability to prepare security documents
Any other duties as assigned.


  Job Specifications and Qualifications


Two (2) years Post admission experience in a busy law firm.
An upper 2nd Bachelors of Laws (LLB) degree from a recognized university.
A valid practicing certificate.


    Key Competencies


Excellent interpersonal skills.
Ability to manage pressure. Be a person of unquestionable integrity with a high sense of professionalism.
Excellent writing and report skills.
Excellent research skills and drafting of legal documents.


Deadline: 02nd August 2025
 more
  • Law
  • Legal
Core Duties and Responsibilities 


Attending to all correspondence on behalf of the partner on mail, calls and other channels.
In charge of administration and secretarial duties.
Preparation of various administrative and operational reports.
In charge of ensuring that various office utility bills and timely payments and follow up.
Preparation of meetings, office events and industry... relevant activities.
Act as the key liaison contact for the office between the various stakeholders such as government authorities, suppliers, clients, staff etc
Organizing and diarizing the Director’s calendar, diaries, scheduling appointments, and coordinating meetings in a pro-active and efficient manner. 
Preparing briefs, minutes and reports for the meetings.
Running personal errands for the Partner as required.
Representing the Partner and management in various meetings.
Key liaison contact between the firm and the stakeholders.
Supervisory In charge of staff- delegating tasks etc 
Preparation of bids, tenders, proposals, presentations in order to ensure that the business development initiatives turnaround time is well achieved.
Any other duties as assigned.


Job Specifications and Qualifications


Diploma in Business Administration and or related field.
At least 5 years’ experience.


Key Competencies 


Excellent organizational skills
Proactive
High Integrity
Confidentiality
High Emotional Intelligence skills
Adaptability and Flexibility
Excellent verbal and written communication skills


Deadline: 02nd August 2025
 more
  • Law
  • Legal
Role Objective


Our client is a leading Medium Sized Law Firm seeking to fill the The Business Development Manager who will play a central role in further growth of the firm, responsible for management, coordination, acquisition retention of the Firm’s business and  all business development functions and strategic plan for the law firm. 
The ideal candidate shall be responsible for... developing business development initiatives, campaigns and projects, forging and enforcing effective and lasting relationships with the Firm’s clients and business partners. 


Core Duties and Responsibilities


Provide strategic direction for all marketing, business development and communications activities.
Lead the development of compelling proposals/bids and pitch presentations for with support from our Bids team. Excellent proposal and bid writing is essential. 
Actively manage a pipeline of targets and use campaigns to generate new business leads. Providing BD/sales activity reports for your teams. 
Provide strategic Business Development advice to law firm leadership, practice groups, and partners focused on expanding relationships with existing clients, generating new business leads, and developing new projects and initiatives 
Understand key developments that shape the clients’ industries and the legal profession and share insights internally 
Develop and implement an integrated marketing strategy to win more work from existing clients and attract other opportunities available for the Firm.
Oversee the development and management of the firm\\\\\\\'s brand visibility and recognition.
Execute business development campaigns and initiatives and analyze their effectiveness in driving business growth.
Implement strategies to attract new clients as well as develop retention programs to maintain excellent relationships and enhance client loyalty with existing clients.
Develop an annual BD budget, manage spend and advise on the best use of the budget to deliver maximum ROI and demonstrate progress and delivery of objectives from the market plan.  
Plan and deliver a programme of events (in-person and virtual) that engage clients, targets and intermediaries.    
Manage the development of client-specific pitch materials 
Plan and manage the firm’s participation in events, conferences, and sponsorship opportunities to maximize visibility and client engagement.
Manage and coordinate the firm’s website, newsletters, brochures, and other external communication channels 
Preparation of firm-initiated Proposals, Expression of Interests, Quotations and Bids
Generate leads and liaise with Advocates and Head of Practice Groups to pitch for the provision of legal services to prospective clients.
Building relationships with the focus clients in your sectors and supporting Client Relationship Partners in managing relevant client panels.
Work with the practice team to draft legal directory submissions and relevant 


Job Specifications and Qualifications


Bachelor's Degree in Law, Finance, Commerce,Marketing, Business Management, or any related business field.
An MBA is an added advantage.
At least 5 years of experience in senior business development role and client management preferably within a professional services or legal environment is highly desirable.
Professional Marketing Certification is an added advantage.


Key Competencies


Commercial Acumen Skills
Positive Outlook
Strong Time Management Skills
Ability to multitask
Highly organizational skills and time-management skills.
Good negotiation and networking skills.
Leadership skills.
Incredible Integrity.
Demonstrated experience in managing client relationships, presentations, writing proposals, and managing executive relationships.
Flexibility.
Strategic thinker 
Excellent communication and interpersonal skills 
Experience w and a strong understanding of  marketing legal services.
Proven experience in generating business leads in the legal industry.
 more
  • Law
  • Legal
Core Duties and Responsibilities


Providing all day-to-day direction and guidance to the kitchen team members as directed by the Executive Chef in his absence or not.
Meeting daily with the Executive Chef to communicate daily operational challenges & successes.
Assisting the executive chef in implementing the kitchen operation activities.
Partnering with Food & Beverage Managers and... other Managers to create innovative and successful promotional ideas.
Monitoring and reviewing operating criteria to improve all food preparations, presentations and menu selections, processes, techniques to enhance satisfaction.
Participating in actual kitchen activities in achieving the set targets for the department matters sales, turnaround time, service delivery, food quality, menu, variety of menu etc.
Fostering a collaborative professional and disciplined work environment while building mutual trust, respect and cooperation among kitchen team members
Actively leading and participating, sharing ideas, opinions & suggestions in the weekly and daily Chefs or departmental meeting and briefings.
Involved in active inspections of dining Restaurant, In Room Dining, Banquet, and Meeting Room set–ups to ensure that standards are done well and up to standard.
Conducting daily walk-throughs of kitchen areas to ensure proper cleanliness, following up with the Chief Steward when needed.
Liaising daily with Food & Beverage Managers and the Culinary team to keep open lines of communication and relay guest feedback.
Participating in expanding on our current food offering to lead the department to the next level
Actively recruiting unique talent to strengthen our kitchen team’s skill set.
Communication of F& B Targets to team members and clarifying on expected role for each.
Ensuring compliance to hotel policies, procedures, standards, health compliance, safety and sanitary practices are adhered to all by the team.
Takes a key leadership role and accountability in budgeting and controls as directed by the executive chef or management. 
Assists in preparing of departmental budget, inventory management, labor and operating costs expenses control and overall cost control to align with the hotel’s financial objectives. 
Assists in appraisal of the kitchen departmental staff and ensuring set performance levels are attained, setting performance goals and standards and monitoring performance to provide timely, meaningful, and specific feedback.
Provides hands on job training sessions & takes lead on training to the direct staff.
Participates in preparation and analysis of financial forecasts, budgets and goals.
Assists in ensuring that all recipes and product yields are accurately costed and reviewed regularly.
In charge of ensuring that departmental meetings are organized, agendas are laid out, minutes recorded and action points/tasks are completed on time.
Ensuring proper scheduling of weekly and annual off and leave-attendance rota for kitchen staff to ensure efficiency and optimal use of human resource.
Performing other duties as assigned.


Job Specifications and Qualifications


Diploma or Higher Diploma in Culinary Arts, Food Production or relevant field.
Minimum 3 years of relevant management experience in a similar operation with proven track record
Experience in a busy business hotel is an added advantage.
Conversant with Hotel systems platforms and Office Suite.
Knowledge in HACCP.


    Key Competencies


Up to date on culinary trends and passionate on furthering skills.
Proven leadership and managerial skills in a fast paced kitchen environment.
Report writing skills on purchase orders, menus, checklists, routine procedures etc
Great Communication skills
Service Oriented
Active listening skills and keen to details
 more
  • Catering
  • Confectionery
Role Objective


Our client, a leading hotel is seeking to hire a Restaurant Supervisor who is experienced in managing a busy restaurantwhile ensure operational efficiency and customer service excellence. 


Core Duties and Responsibilities


Supervise daily operations to ensure seamless restaurant functioning.
Responsible for maintaining standards in the restaurant by ensuring... hygiene controls, housekeeping and procedures are followed.
Liaise with Front Office or Reservation desk to ensure all details of bookings are covered.
Ensure high levels of customer satisfaction through excellent service and handling of complaints promptly and professionally.
Monitor operating supplies, stock levels, place orders, and ensure proper inventory management, equipment and reduce spoilage and wastage successfully and ensure there is no pilferage.
Ensure compliance with food safety, hygiene, and sanitation standards.

Assist in training new staff , implementing service standards, aspects of service techniques and operations.
Manage restaurant staff including scheduling, delegation of duties, and performance monitoring.
Enforce conformity to SOPS applicable to the restaurant.
Coordinate with kitchen staff to ensure timely food preparation and delivery.
Perform opening and closing procedures established for the restaurant.
Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.
Conduct briefings on the special events, the specials on the menu, beverage specials, missing items and other occurrences of relevance.
Checks the cleanliness and condition of furniture, linen, cutlery, chinaware, glassware, condiments and other service accessories and takes appropriate corrective action where necessary.
Attends guests\' complaints and takes corrective action immediately and escalate where need be.
Prepare daily reports on restaurant activities, sales, and staff performance.
Maintain and ensure cleanliness, order, and ambiance of the restaurant at all times.
Perform any other assigned reasonable duties and responsibilities as assigned. 


Qualifications:


Diploma/Degree in Hospitality Management or related field.
Minimum 3 years of experience in a similar position within a busy restaurant environment or Hospitality industry is preferred.
Knowledgeable of food safety and hygiene regulations.
Proficiency in Microsoft Office Suite.
Working knowledge of POS systems


Competencies


High level of integrity.
Strong leadership skills
Excellent communication and interpersonal skills.
Ability to multitask and thrive under pressure in a fast paced environment.
Strong organizational and time management skills.
Ability to manage a team and resolve conflicts effectively.
Great Relationship Management skills 
inventory management skills. 
Keen eye to details
 more
  • Hospitality
  • Hotel
  • Restaurant
Role Objective


Our client, a leading hotel is seeking to hire a Dynamic and Passionate Front Office Supervisor who will be responsible for the management of Daily Front Office operations, including the Reception, Reservations and Concierge ensuring exceptional service delivery with a hands-on approach.
The ideal candidate should be able to drive exceptional guest experiences, managing... staff, and maintaining high standards of service.


Core Duties and Responsibilities


Lead, manage, train, and motivate the Front Office team to provide top-notch hospitality and service excellence.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Handle guest inquiries, resolve complaints, and special requests with professionalism and efficiency.
Manage schedules, budgets, and performance targets for the front office team.
Review daily front office work and activity reports.
Coordinate with other departments to ensure smooth operations and enhance overall guest experience.
Uphold and ensure implementation of hotel policies and maintain high standards of hospitality.
Manages daily operations, ensuring the quality, high service standards and meeting the guest expectations of the customers on a daily basis.
Facilitate smooth communication between the Front Office and other departments.
Monitor and ensure compliance with front desk procedures and hotel policies.
Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Maximize room revenue and occupancy by reviewing status daily. 
Analyse rate variance, monitor credit reports and maintain close observation of daily house count. 
Monitor the selling status of the house daily. ie flash report, allowance etc.
Perform any other duties allocated. 


Qualifications:


Degree/ Degree in Hospitality or Hotel Management or a related field.
At least 5 years of experience in a hotel front office supervisor role in a 4 star or 5 star hotel.
Proficiency in hotel management software (eg, Opera, Fidelio).
Proficiency in night audit, telephone operations, reception and cashier duties etc.
Considerable knowledge of computer systems for registration, reservations and backup systems.


Competencies


Strong proven leadership and problem-solving skills.
Ability to thrive in a fast-paced environment.
Customer-oriented and adaptable to working in various shifts.
Skilled in managing reservations efficiently to maximize occupancy.
Excellent communication and interpersonal abilities.
Excellent Customer experience skills and a passion for delivering memorable guest experiences.
 more
  • Administration
  • Secretarial