Roles and Responsibilities


Deliver maximum recoveries on behalf of clients through negotiation, restructuring, or legal remedies.
Develop strategies to minimize costs while optimizing recovery turnaround.
Strengthen relationships with clients, external partners, and internal teams to enhance debt
Maintain updated of all databases written-off and and documentation outsourced... accounts.


Qualifications


Bachelor's degree in Law, Finance, Business, or related field.
Minimum 5 years' experience in debt recovery, with at least 2 years in a managerial role.
Proven expertise in bad debt management, write-offs, and EDC oversight.
Strong negotiation, conflict resolution, and client relationship management skills.
Excellent knowledge of legal and regulatory frameworks governing debt recovery in Kenya.
High ethical standards, integrity, and ability to handle sensitive financial matters. Strong data analysis, reporting, and decision-making capability.
Must demonstrate results in past recovery roles (quantifiable recoveries, reduced write-offs, or improved turnaround times). more